59th in que.. Inb4 "Go fuck yourself"
I'm having serious XIV withdrawal issues.
Quick update...After being on the phone waiting for 3.5 hours. Got through to Kevin or Kelvin or something. Quickly took down all my info and said to check back often but they'll get it fixed asap although it could take up to two weeks. I did walk out with one good tips at the very least for anyone who is still needing to work with this.
Lesson 1) was that don't call using landline since you'll rack up a crazy charge (I did for yesterday...2.5hrs and got dropped. $0.40/min == $50+). Use skype and have that 2.99/month unlimited calling between US and Canada.
Lesson 2) Be prepared to wait for a LONG time. Luckily I had a friend over who could brought me lunch, otherwise I would've probably starved to death over lunch.
Lesson 3) If possible use your phone and use skype app so you aren't tied down to the desktop computer like I was and couldn't go anywhere. (Ties into lesson 2 why I had my friend get me lunch)
Checked back to mogstation and saw no change so far, but I only got off the phone about 3 hours ago. Doubt I'll be able to play over the weekend but at least I got the escalation done.
you can not go to court over matters like this, period! get over it. all that would happen is that SE would give you your money back which they can already do through support.
OR
Do a charge back through your bank. which will ban your account and get your money back in a week or so.
Why would a court laugh you out of town hall? because you should know you can do a charge back if you don't receive what you ordered. this is standard business protocol.
I see a lot of rage, what rage brings is clouded judgement. step back and think. here, I'll help.
1) breathe, do what you can and see it through. so you can at one point in time play the game.
2) call/go online and request a Charge Back on the product. Simple
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