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  1. #11
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by sheek80 View Post
    I have no email in my spam or anywhere else. Im not stupid and those 3 numbers i listed only 1 the early access code has 20 digits, the other 2 have 18.
    But you literally copy and pasted the serial number line, try that code. I'm telling you that's the one it should be, it's not your EA code.
    (0)

  2. #12
    Player
    BHwarman's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Swarley Stinson
    World
    Exodus
    Main Class
    Goldsmith Lv 12
    Yea only my EA code shows in that site, like others i have the 20 digit key that ONLY worked for EA, not working now. And the other code in the email in 18 digits.
    (0)

  3. #13
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by BHwarman View Post
    Yea only my EA code shows in that site, like others i have the 20 digit key that ONLY worked for EA, not working now. And the other code in the email in 18 digits.
    The EA code shouldn't be ont there at all. It should have 2 codes on the top, an unlock code (18 digits) and a serial number(20 digits). Then one on the bottom that's a serial number (18 digits). That's how mine is set up. Did you buy a physical copy?
    (0)

  4. #14
    Player
    Valigar's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Vael Traleth
    World
    Hyperion
    Main Class
    Thaumaturge Lv 27
    mine only show's one code as well, just EA. nothing else
    (0)

  5. #15
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    If the Digital river site is truly only showing one code and you checked to make sure it was indeed not your serial key and instead you EA key then you need to contact SE because it seems you may have had the purchase halted when they stopped purchases a couple days back.
    (0)

  6. #16
    Player
    BHwarman's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Swarley Stinson
    World
    Exodus
    Main Class
    Goldsmith Lv 12
    so mine just worked finally, did nothing special it just went through finally. sorry i don't have a better solution for others.
    (0)

  7. #17
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by BHwarman View Post
    so mine just worked finally, did nothing special it just went through finally. sorry i don't have a better solution for others.
    Oh don't you just love it when you ask tech support to solve a problem for you and they ask you to show them what's happening and all of a sudden it doesn't happen anymore.
    (0)

  8. #18
    Player
    Valigar's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Vael Traleth
    World
    Hyperion
    Main Class
    Thaumaturge Lv 27
    Quote Originally Posted by PsychicKoala View Post
    If the Digital river site is truly only showing one code and you checked to make sure it was indeed not your serial key and instead you EA key then you need to contact SE because it seems you may have had the purchase halted when they stopped purchases a couple days back.
    seems likely, my bank statement is showing it pending
    (0)

  9. #19
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by Valigar View Post
    seems likely, my bank statement is showing it pending
    Then yeah, I would say that it the most likely answer, if they haven't even charged you yet.
    (0)

  10. #20
    Player
    scootie12's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    49
    Character
    Michael Paladin
    World
    Ultros
    Main Class
    Thaumaturge Lv 60
    looks like I'm screwed??

    I pre-ordered from Amazon.com and did get my early access code. I registered and have been playing early access. My physical order of the Collector's Edition box looks like it won't arrive until tomorrow or Tuesday (due to holiday Monday). If I have to use another product code, I guess I have to wait until I receive the physical box in the mail??

    If so, that royally sucks. I wish I had known that sooner, or else I would have had the box sent to me 2-day or overnight.

    Anyone else order from Amazon, but no box delivered yet? Guess we're stuck?
    (0)

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