Quote Originally Posted by lamestdude View Post
Chat support even if it takes a few hours.
Wrong. Do not waste time with chat support. I've tried 4 times now, sitting in queue for 2-3 hours, during their opening hours, only to have a "no agent available" once my number went from 1 to 0. This is absurd and an abysmal example of customer service.

Besides that, I've submitted 3 tickets in the past days, no answer. A buddy of mine got his phone line cut after 5 hours of waiting (their number is NOT toll free).

No words. Very, very, very disappointed.