Quote Originally Posted by PiratexCore View Post
What's really annoying is they haven't stated WHY it's not possible. I just don't see how they can't add a simple code onto my account. It's not even like I get a free copy of the game, I didn't buy 1.0 I only played on a free trial.

Whenever support gets back to me I figure I'll give them these options: Either they somehow add my CE code to my account, or I create a new account with the code and they transfer my character and my Crysta over.

Those seem fair right?
It's not possible because the account system was not set up to allow it, it would be an easy thing to program into the account system but the question will be if they are willing to do it or not. And yeah, they will probably done one of those things, as soon as the Customer Support stops being flooded by people complaining about the 1017 issue.