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  1. 08-29-2013 10:46 PM #1
    AsheDalmasca
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    Aug 2013
    Location
    Ul'dah
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    75
    Character
    Ashe Dalmasca
    World
    Odin
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by Drakkan View Post
    The hilarious thing about the chat? The EU chat has no queue at all. I tried to see if they can assist with NA support but they said they cant unfortunately. but for any EU players having the issue it looks like you can get your issue at least escalated almost immediately.
    Is there even an EU chat? I haven't been able to find a live chat option for EU support yet anywhere.
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  2. 08-29-2013 10:50 PM #2
    Drakkan
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    Aug 2013
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    45
    Character
    Drakkan Phoenix
    World
    Ultros
    Main Class
    Gladiator Lv 53
    Quote Originally Posted by AsheDalmasca View Post
    Is there even an EU chat? I haven't been able to find a live chat option for EU support yet anywhere.
    http://support.eu.square-enix.com/

    Just log in, then hit contact, and do the square enix account support. just have to fill in some information and then it will take you to the chat, i literally was the only person in queue when i did it 20 minutes ago.
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  3. 08-29-2013 10:58 PM #3
    AsheDalmasca
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    Aug 2013
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    Ul'dah
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    Ashe Dalmasca
    World
    Odin
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by Drakkan View Post
    http://support.eu.square-enix.com/

    Just log in, then hit contact, and do the square enix account support. just have to fill in some information and then it will take you to the chat, i literally was the only person in queue when i did it 20 minutes ago.
    I seriously only see the option "Proceed to Email support". No live chat support at all. Oh well, I got to go to work now. Guess I will check again when I'm home in five hours from now... z_z
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  4. 08-29-2013 11:03 PM #4
    Garenos
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    Aug 2013
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    Character
    Felipe Garenos
    World
    Hyperion
    Main Class
    Thaumaturge Lv 55
    Quote Originally Posted by AsheDalmasca View Post
    I seriously only see the option "Proceed to Email support". No live chat support at all. Oh well, I got to go to work now. Guess I will check again when I'm home in five hours from now... z_z
    Same here. Can´t see Chat support, only E-mail Support.
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