Apology from Yoshida Naoki, and translation for those needing it.

[Madeleine]

There's a difference between being a fan of something and being a fanboi or fangirl, and if you don't know the difference, that's part of the problem.

You aren't willing to admit when mistakes were made, when there are FORESEEABLE problems that could've been prevented.

Everything in the game to you is PERFECT and nothing can cloud your vision of the product.

Well, I think that everyone is aware of the issues. However, crying about it isn't going to change much. There's already tons of threads doing just that. And, they're also already aware of how upset people are. Which is why the OP posted the video. I really think you need to take a break and do something else. Unless, playing FFXIV: ARR is your goal in life.

Also, you can watch these pandas going down a slide. It's made my day brighter.

[Valkorai]

Well, I think that everyone is aware of the issues. However, crying about it isn't going to change much. There's already tons of threads doing just that. And, they're also already aware of how upset people are. Which is why the OP posted the video. I really think you need to take a break and do something else. Unless, playing FFXIV: ARR is your goal in life.

Also, you can watch these pandas going down a slide. It's made my day brighter.

Video posted was with regard to the early access not the current state of affairs, and what have they decided to do to fix this.
Increase server load on the Japan servers well that's it fixed i don't know why anyone would be getting bent out of shape because they have paid for something they can't use.

White knighting is only good if your talking sense. People have a right to be pissed!

Final Fantasy XIV : A Realm Unavailable

[Madeleine]

Video posted was with regard to the early access not the current state of affairs, and what have they decided to do to fix this.
Increase server load on the Japan servers well that's it fixed i don't know why anyone would be getting bent out of shape because they have paid for something they can't use.

White knighting is only good if your talking sense. People have a right to be pissed!

Final Fantasy XIV : A Realm Unavailable

No, I understand why people are upset. I am affected by the issues as well. All that I'm saying is that they're aware of the issues, and are doing what they can to fix it. Server load was precisely what Yoshi-P addressed in that video, and it's precisely the problem that people are having now.

About the JP server complaint, did you not take notice of last night's maintenance? Know what it was for? It was partially for new NA server preparation...

White knighting? Hmmm, don't think so. Cool headed? Yes, I think so. There's more dire things that could be going on than attempting a few more times at logging into a video game.

This is all I'm getting from people being yelling bloody murder. It doesn't help in the least.