Square-Enix PLEASE READ (1017)

[Atrious]

It's 7am where I live, and this is already like the 4th one of these today, worded the best, but still just saying "FIX IT OR I WON'T PLAY!" So take this with a grain of salt, Calm your tits, they are adding more servers, either wait, or get started and work on a toon!

Where did you read that they were adding more servers. "This is true for Japan" I have yet to see anything about NA/EU

[Pure-Wasabi]

Where did you read that they were adding more servers. "This is true for Japan" I have yet to see anything about NA/EU

They made a follow-up announcement: http://na.finalfantasyxiv.com/lodest...7c1574f8a6f73a

[Atrious]

They made a follow-up announcement: http://na.finalfantasyxiv.com/lodest...7c1574f8a6f73a

Thank you!!

[PopRocks]

This morning, at 9:30 a.m., I receive a 1017. After 27 attempts to log in, I finally got in. This is not peak playing time. The only time I did get some serious playing time in was yesterday. I had to log in the am and leave my character on line or I wouldn't be able to play at all when I got home 5 hours later which made me feel horribly guilty. However, I paid for the service for 180 days this week, I paid for Early Access, I paid for the upgrade to collector's edition, so why should I? I refused to attempt log ins for 1-3 hours!! You now have over 100+ of my dollars. I was able to play so little during the early period, I want a refund on that in game time. It's not too much to ask. In fact, I believe everyone who paid for early access deserves game time compensation. You sold full access to a playable game and that isn't what I got. You now have even blocked sales entirely. My friends not yet on can't buy the game? I can't create a new character and try out some different looks. I can't play with my friends already here...we were all scattered to the winds. They can't make new characters on my server...I can't make new characters where they are. 1-3 days...ok. Working out bugs. This has been since Saturday. I see a projected new servers add for next week??? C'mon....that's absurd. I love this game. It's incredibly fun. It's the best game I think I have ever played to date. I play a lot of MMOs. I have guilds in two others. The launches of other games was rocky yes, but not this rocky. In fact, this is the most problematic launch I have seen in an MMO. I wasn't soured by 1.0. I tried it for a while, it was broken, I quit. Even after that, and being a loyal ffxi player for many years, and a SE fan.... ( I own every title you've ever released) I'd really like to enjoy it as it should be enjoyed. Your customers deserve better treatment, more frequent updates, and some deserve compensation. Please.

[Atrious]

This morning, at 9:30 a.m., I receive a 1017. After 27 attempts to log in, I finally got in. This is not peak playing time. The only time I did get some serious playing time in was yesterday. I had to log in the am and leave my character on line or I wouldn't be able to play at all when I got home 5 hours later which made me feel horribly guilty. However, I paid for the service for 180 days this week, I paid for Early Access, I paid for the upgrade to collector's edition, so why should I? I refused to attempt log ins for 1-3 hours!! You now have over 100+ of my dollars. I was able to play so little during the early period, I want a refund on that in game time. It's not too much to ask. In fact, I believe everyone who paid for early access deserves game time compensation. You sold full access to a playable game and that isn't what I got. You now have even blocked sales entirely. My friends not yet on can't buy the game? I can't create a new character and try out some different looks. I can't play with my friends already here...we were all scattered to the winds. They can't make new characters on my server...I can't make new characters where they are. 1-3 days...ok. Working out bugs. This has been since Saturday. I see a projected new servers add for next week??? C'mon....that's absurd. I love this game. It's incredibly fun. It's the best game I think I have ever played to date. I play a lot of MMOs. I have guilds in two others. The launches of other games was rocky yes, but not this rocky. In fact, this is the most problematic launch I have seen in an MMO. I wasn't soured by 1.0. I tried it for a while, it was broken, I quit. Even after that, and being a loyal ffxi player for many years, and a SE fan.... ( I own every title you've ever released) I'd really like to enjoy it as it should be enjoyed. Your customers deserve better treatment, more frequent updates, and some deserve compensation. Please.

You entered to have your subscription set up. They have no charged you yet for the 180 days. I know this because I also set mine up. You will not be charge until after the free 30 days. Secondly, 27 attempts and you got in? I would consider that a win. I have a macro set up to log in me and it ran for a solid hour before it let me in.

So you logging in and staying logged in while you work or whatever is not helping the problem, its just making it worse.

[PopRocks]

No, but I was charged for the Early Access. 27 attempts this morning by the way, was making the point that it was off peak and still can't play.. We can add that to the over three hours off attempts after a quest kicked me off line with an error the day before that, the 7 hours the day before that after getting kicked,.....and so on. I don't see it as a win. As for me logging in and staying logged in yesterday....how is that making the problem worse exactly? By not making space for others? When they pay my early access fee, I'll worry about them. It's a game I paid early access to play, and I am assuring I am able to play during the time I paid for. It isn't my fault that they didn't account for the huge sales when ordering their servers. I'm glad it is such a success. It's a great game. When I can play it. I felt bad about staying on line yesterday. Now that I see so many with similar problems, I don't feel very bad.