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  1. #761
    Player
    Matrinka's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    472
    Character
    Jenni Meowmeow
    World
    Gilgamesh
    Main Class
    Bard Lv 90
    Okay, I'm willing to call, but stuck at work so my time right now is limited. What is the North American phone number, so I can play tag with SE Customer Support when I get home tonight?
    (0)

  2. #762
    Player
    EmilyW314's Avatar
    Join Date
    Aug 2013
    Posts
    81
    Character
    Emilie Leonhart
    World
    Behemoth
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Zet_ View Post
    I can't reach any of the EU support numbers. Can't wait to see my bill for trying(I'm in Australia). I'll fill out the form again, and see if that goes anywhere this time.
    I was successful with this number 0870 6000 182 you should dial 0011 44 870 6000 182 if you are calling from Australia it took me only 5 mins when I tried at around 7pm AEST
    (0)
    Last edited by EmilyW314; 08-28-2013 at 09:12 PM. Reason: spelling

  3. #763
    Player
    Ciryadin's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Ciryadin Tereiearr
    World
    Cerberus
    Main Class
    Gladiator Lv 25
    Anyone got a list of the europe numbers?
    (0)

  4. #764
    Player
    Zet_'s Avatar
    Join Date
    Aug 2013
    Posts
    139
    Character
    Vallerin Dailemont
    World
    Hyperion
    Main Class
    Pugilist Lv 6
    Quote Originally Posted by EmilyW314 View Post
    I was successful with this number 0870 6000 182 you should dial 0011 44 870 6000 182 if you are calling from Australia it took me only 5 mins when I tried at around 7pm AEST
    I checked my phone and the previous calls failed(I have really shitty reception at home), and that one managed to go through for about 2 minutes before my phone dropped out. I'll try this tomorrow when I'm outside and have better reception. Thanks for posting that number.
    (0)

  5. #765
    Player
    Zet_'s Avatar
    Join Date
    Aug 2013
    Posts
    139
    Character
    Vallerin Dailemont
    World
    Hyperion
    Main Class
    Pugilist Lv 6
    Quote Originally Posted by Ciryadin View Post
    Anyone got a list of the europe numbers?
    They were posted back on page 71.

    Nordic:
    DK - 3832 0205
    SV - 0870 49690
    NO - 22154340
    FI - (+358) 9696 94189

    Netherlands:
    +44 (0) 870 600 0182

    Luxembourg/Belgium:
    0825 15 00 58
    (0)

  6. #766
    Player
    Ciryadin's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Ciryadin Tereiearr
    World
    Cerberus
    Main Class
    Gladiator Lv 25
    Quote Originally Posted by Zet_ View Post
    I checked my phone and the previous calls failed(I have really shitty reception at home), and that one managed to go through for about 2 minutes before my phone dropped out. I'll try this tomorrow when I'm outside and have better reception. Thanks for posting that number.
    From the netherlands i can reach it with 0044 870 6000 182 (UK SE support)
    (0)

  7. #767
    Player
    Baleoce's Avatar
    Join Date
    May 2013
    Posts
    16
    Character
    Baleoce Hades
    World
    Excalibur
    Main Class
    Archer Lv 50
    Not paying them a penny in phone calls. Going to wait until my ticket is dealt with. It's been acknowledged by email, so I know they've received it at the very least. All the sufficient information was given for them to deal with the query on that form, and we even had to agree to their terms just to get the ball rolling.
    (1)

  8. #768
    Player
    Matrinka's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    472
    Character
    Jenni Meowmeow
    World
    Gilgamesh
    Main Class
    Bard Lv 90
    So... there isn't a North American number? I can't make international calls.

    Using this link (http://www.contacthelp.com/directory...ListingID=4425) I found a 1-800 number. Anyone here willing to try it to see if it works? I would... if I was at home instead of work.

    Phone: 858-790-7529
    How to reach a live person:
    Wait for initial message to complete and the main menu will begin.

    Press 3
    (0)
    Last edited by Matrinka; 08-28-2013 at 09:37 PM.

  9. #769
    Player
    EmilyW314's Avatar
    Join Date
    Aug 2013
    Posts
    81
    Character
    Emilie Leonhart
    World
    Behemoth
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Matrinka View Post
    So... there isn't a North American number? I can't make international calls.
    You have to call the NA number regardless becuz it area bound. I think someone post it at the beginning of the thread
    (0)

  10. #770
    Player
    Nicta's Avatar
    Join Date
    Aug 2013
    Posts
    16
    Character
    Nicta Bakaneko
    World
    Moogle
    Main Class
    Marauder Lv 44
    I tried to call that number Luxembourg/Belgium: 0825 15 00 58 from Belgium and surprisingly, it doesn't work... (what the hell are 0825 ? that doesn't exist in belgium)
    (0)

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