to the point of wanting a refund.

[Mikki]

You do realize that most pre-orders are last minute, right?

They sold out of the collector's edition months before release. That should have been SOME indication... :/

I have a lot of understanding. I get that games can't be perfect, and there will be issues especially for new MMOs at launch. But this has been going on for days...some issues since Phase 4 beta. I honestly think they didn't give themselves enough time to work with it, and the beta should have been longer. They apparently thought they fixed the issue, but they only had a couple hours after fixing the game (and at off-hours for NA) to see if the issues were truly resolved.

I don't think it should be that hard to at least get the queue working, even if we have to wait an hour just for that - I'd rather it than having to spam log-in! That's tiring.

I paid for the computer AND PS3 collector's edition (Since PC CE was sold out, it was my only choice - plus I wanted to be able to play on both platforms anyway). Over $100 spent on this game now, and all I want to do is play it. I was so excited and willing to help support SE by purchasing both...Oi. This is highly disappointing. ;___; I wish they would at least communicate with us more...and maybe give us a special event with cool items or just an item or SOMETHING as an apology because this "Sorry for the inconvenience" is getting old. ; A ;