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  1. #1
    Player
    Axiom's Avatar
    Join Date
    Aug 2013
    Location
    Yorkshire
    Posts
    73
    Character
    Paraffin Puddles
    World
    Balmung
    Main Class
    Thaumaturge Lv 60
    Most MMO's are overflowed the first week or two of release. Guild Wars 2 was ridiculous and no one could get in for a week.
    This is to be expected with any MMO. They buy the largest servers they can afford and don't expect numbers to reach that high, but they always do. Give SE a break and be patient.
    (0)

  2. #2
    Player
    paradighm's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Para Digm
    World
    Adamantoise
    Main Class
    Pugilist Lv 30
    BS sir/ma'am I was in the GW2 release and had only 4 instances where I couldnt log in, and that resolved within an hour
    (0)

  3. #3
    Player
    Zydrate's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Raih'a Entialpoh
    World
    Balmung
    Main Class
    Gladiator Lv 19
    Quote Originally Posted by Axiom View Post
    Most MMO's are overflowed the first week or two of release. Guild Wars 2 was ridiculous and no one could get in for a week.
    This is to be expected with any MMO. They buy the largest servers they can afford and don't expect numbers to reach that high, but they always do. Give SE a break and be patient.
    Apparently someone is capable of logging in.
    (0)

  4. #4
    Player
    Eulogee's Avatar
    Join Date
    Aug 2013
    Location
    CO
    Posts
    18
    Character
    Sylvanis Windrunner
    World
    Diabolos
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Zydrate View Post
    Apparently someone is capable of logging in.

    It is not the fact that there are too many people trying to log in. I totally get that. It is the way it is set up. Yesterday my wife got in 3 times throughout the day (mostly after being booted out). Yet I sat there trying most of the day unable to get in at all. I would rather a 3 hour queue, then just randomly letting the person in who happens to hit the log in button at the right time.
    (2)

  5. #5
    Player
    Alozaps's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    26
    Character
    Hroldir Benbow
    World
    Cactuar
    Main Class
    Archer Lv 41
    Quote Originally Posted by Axiom View Post
    Guild Wars 2 was ridiculous and no one could get in for a week.
    Wrong. They had an overflow system. You weren't necessarily playing with your friends all the time, but there was practically never a time where you were locked out from playing.
    (2)

  6. #6
    Player
    Johnearle99's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Finwin Finebonk
    World
    Leviathan
    Main Class
    Marauder Lv 50
    Quote Originally Posted by Axiom View Post
    Most MMO's are overflowed the first week or two of release. Guild Wars 2 was ridiculous and no one could get in for a week.
    This is to be expected with any MMO. They buy the largest servers they can afford and don't expect numbers to reach that high, but they always do. Give SE a break and be patient.
    Its hard at this point (release) to cut them anymore slack with the lack of clear communication that has been provided aside from blanket apologies.

    Apologies are meaningless, what is important at this point is clear communication and timeframes of resolution. The post today was very confusing and unclear as to which datacenter (or both) they were referring to.

    Everything up until today can be written off as early access woes. However, today is the official release and there are outstanding issues across the board:

    1. A population of people who pre-ordered/bought the game still have not gotten their pre-order code or digital rights confirmation - players can't get access to the game

    2. Server capacity has been lowered, mixed with no idle auto-disconnect feature keeps server at full or near capacity around the clock - players can't get into the game
    -This causes people to game the system by leaving players logged in 24 hours a day in order to get around the login process and worsens the login wait times.

    3. Some servers are locked to new character creation (on the day of release....) and cannot play with friends who are on a locked server - players can't play with friends
    -The server queue system is not working, players get error 1017 a world is full and must sit and spam the login screen to try to get into the game

    4. The error 90000 issue is still occurring and removes players from the game and depending upon time of day can't take extreme amounts of time to get in due to #2/#3

    5. There has been no direct and clear communication from SE to the NA/EU datacenter customers about a plan to resolve the capacity issues or fix the queue system - This is the #1 rule of IT outages

    Remember today is launch day, they had a 1 million player beta 10 days prior, they have historical evidence of prior AAA MMO launches, and this is an MMO re-release. Its very difficult for even the most patient of us to just sit here and hope.
    (5)

  7. #7
    Player
    AwsmStorm's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Korsin Skyborn
    World
    Exodus
    Main Class
    Arcanist Lv 17

    We need AFK timers !!!!!

    Like i said a million times and i have posted on this we need AFK timers to kick out the inactive players to make the Q system work right.

    私は100万回言って、私はこのに掲載されているように我々は右のQシステムを動作させるために非アクティブプレイヤーを追い出すためにAFKタイマーを必要とする。
    (2)

  8. #8
    Player
    Deathseed's Avatar
    Join Date
    Sep 2012
    Location
    Limsa Lominsa
    Posts
    1
    Character
    Shayla Raiser
    World
    Diabolos
    Main Class
    Pugilist Lv 16
    Quote Originally Posted by Johnearle99 View Post
    Its hard at this point (release) to cut them anymore slack with the lack of clear communication that has been provided aside from blanket apologies.

    Apologies are meaningless, what is important at this point is clear communication and timeframes of resolution. The post today was very confusing and unclear as to which datacenter (or both) they were referring to.

    Everything up until today can be written off as early access woes. However, today is the official release and there are outstanding issues across the board:

    1. A population of people who pre-ordered/bought the game still have not gotten their pre-order code or digital rights confirmation - players can't get access to the game

    2. Server capacity has been lowered, mixed with no idle auto-disconnect feature keeps server at full or near capacity around the clock - players can't get into the game
    -This causes people to game the system by leaving players logged in 24 hours a day in order to get around the login process and worsens the login wait times.

    3. Some servers are locked to new character creation (on the day of release....) and cannot play with friends who are on a locked server - players can't play with friends
    -The server queue system is not working, players get error 1017 a world is full and must sit and spam the login screen to try to get into the game

    4. The error 90000 issue is still occurring and removes players from the game and depending upon time of day can't take extreme amounts of time to get in due to #2/#3

    5. There has been no direct and clear communication from SE to the NA/EU datacenter customers about a plan to resolve the capacity issues or fix the queue system - This is the #1 rule of IT outages

    Remember today is launch day, they had a 1 million player beta 10 days prior, they have historical evidence of prior AAA MMO launches, and this is an MMO re-release. Its very difficult for even the most patient of us to just sit here and hope.
    Absolutely this. I don't understand how companies releasing AAA MMOs are always so unprepared on release day. And how in the hell is there not a properly functioning queue system or idle auto-kick? This is plus the lack of clear communication is simply unacceptable.
    (0)