To anyone wanting their money back

[Aunkah]

My friend got a refund by contacting Digital River, the company in charge of pre-orders purchased on Square Enix website. You just gotta use the correct words when you contact them.

Also, to the OP: Comparing a MMO released in 2004 to a MMO released in 2013? Really?? Many AAA mmos had a smooth launch between WoW and FF14:ARR. You might think you're the shit for posting this thread but in fact you're the clueless of the clueless.... bottom drawer clueless.

Next time you wanna feel embarrased, just come back here and read yourself... jesus.

Really now give me 1 game that had no bugs at release. just one closest i know of was SWTOR and that had its bugs too.

[Slatervonjager]

Really now give me 1 game that had no bugs at release. just one closest i know of was SWTOR and that had its bugs too.

WTF, are you just not that smart? Every game has bugs, EVERY GAME! You will never be able to make a game that doesn't have it's bugs, and you will never be able to remove all bugs from a game, its just how it is.

But to think it's perfectly fine for a game to be released with game breaking bugs, errors, or the company to prevent everyone that paid for the game to be able to play by either constantly shut down the servers, or by limiting log ins is an asinine way to think.

Beta tests are there to find these issues, and address them. Live launch is not the time to be addressing all problems. This is why most games, have open betas that are much longer then just 3 days.

Oh and FYI, DUST514 has had possibly the smoothest launch of any MMO made, because CCP had the game in beta, closed and open combined, for over 18 months.

[Aunkah]

WTF, are you just not that smart? Every game has bugs, EVERY GAME! You will never be able to make a game that doesn't have it's bugs, and you will never be able to remove all bugs from a game, its just how it is.

But to think it's perfectly fine for a game to be released with game breaking bugs, errors, or the company to prevent everyone that paid for the game to be able to play by either constantly shut down the servers, or by limiting log ins is an asinine way to think.

and this is where the problem comes in this game is not live! its in pre access to live launch hence why no one has CE items or Pre order items you didnt buy early access you bought the game! and as a bonus you get to play early! it also hasnt been down that long its been up for maybe 36 hrs and ive gotten a good 18hrs of play time now. also if its asinine to think that way why is it wow can have 12+hr que times to get into realms after new content comes out and thats okay?

[Rotgutz]

Are you kidding me?!?!?!?!?!?!.....3102.....Error 3......World Full.............NA/EU.............. SE WAS supposed to be a REAL game company......fukin failure....... Is it that hard to Idk, once you log in w/ a toon on a world, IT'S ATTACHED TO THAT WORLD & YOU CAN ALWAYS GET IN!!!!!!!!!!!!!!!!!!! To have ques in 2013 is bush-league & should ONLY happen on free to play games! I mean c'mon I paid for the acces & 3 fukin hrs is 2 full days is unfukin real.......... If I can be chillin at home STONED & think of this shit......how are these "smart" fukin programmers not able to??????????? No wonder why the 1st one failed...........

[Effeth]

Are you kidding me?!?!?!?!?!?!.....3102.....Error 3......World Full.............NA/EU.............. SE WAS supposed to be a REAL game company......fukin failure....... Is it that hard to Idk, once you log in w/ a toon on a world, IT'S ATTACHED TO THAT WORLD & YOU CAN ALWAYS GET IN!!!!!!!!!!!!!!!!!!! To have ques in 2013 is bush-league & should ONLY happen on free to play games! I mean c'mon I paid for the acces & 3 fukin hrs is 2 full days is unfukin real.......... If I can be chillin at home STONED & think of this shit......how are these "smart" fukin programmers not able to??????????? No wonder why the 1st one failed...........

Breath 10char

[Slatervonjager]

Buncha a BS

And this is where you fail. EA is unofficial release. The game that we can play right now, is the live release version, so you're argument there is invalid.

Whats more unacceptable, waiting in a queue for a game that has about 8 million players all trying to log in at once, or being repeatedly told "we're sorry" for 2 days and having the game reject you, instead of placing you into a queue? Most people have said, they'd rather wait in a long ass queue right now, then be constantly rejected by the game over and over. The servers aren't down, they're just limited to the point where most people aren't able to play. Which is worse then them being down. would rather they be down for 5 hours, then be restricted to a minority of players for 36 hours.

FYI, we did pay for EA. The preorder bonuses are the incentive for preordering.