Post questions or problems regarding Early Access and Preorder Codes here

[Mr_McGrumpypants]

yes you may, it's my dudebro II. i think we all (cough) ALL recieved the exact same ps3 code because it was part of the html not retrieved or encripted data. who else got a code ending in XXXX-XXXX-npbc

Well I ordered the SE from Amazon (had a CE but cancelled and tried to reorder because I couldn't find my EA code back on the 11th), but my code says it is no longer valid. It ended with AELC.

[Enaska]

For anyone that bought their game via download I found this treasure in my email order confirmation:

Product SKU: PC Download
Product Name: FINAL FANTASY XIV: A Realm Reborn Pre-Order Bonus Package
Qty Ordered: 1
Amount: $0.00
Serial Number/Product Code: AAAAAA-000-AAAAAA-000

Where "AAAAAA-000-AAAAAA-000" is the code that was given to you. I thought I was fine because I registered the first 20-digit code I received when I initially got into the Beta but I had to redeem this code here to get into Early Access.

You can redeem at: http://preorder.na.finalfantasyxiv.com/ and it will give you the new 20-digit code to get into Early Access at: https://secure.square-enix.com/accou...arlytop?rgn=na.

***Edit*** I am currently downloading my client updates so it worked!

[Crotch]

Well I ordered the SE from Amazon (had a CE but cancelled and tried to reorder because I couldn't find my EA code back on the 11th), but my code says it is no longer valid. It ended with AELC.

i ordered from DRI square enix online store NA FFXIV CE got 6-3-6-3 redeemed and got crap broken psn 4-4-4

[DarkFire82_L33T]

It's been 5 days and 4 SE support emails so far since I first received an error 2 code "Error 2: The code entered has already been used." while trying to obtain my registration code. So far I have not received any return emails from SE on how they can address this issue and their call centers have been far to busy to handle this by phone. Why is no one addressing this issue? Anyone out there that has 5-10min to work through this issue? dev's, tech support??? anyone?

[Mr_McGrumpypants]

i ordered from DRI square enix online store NA FFXIV CE got 6-3-6-3 redeemed and got crap broken psn 4-4-4

Well if I don't get a code by tomorrow, I think I'm going to do my damnedest to cancel my order from Amazon. If this is what happens when they need to do shit, I am taking it as a sign of things to come and getting my money back. I had to choose between this and Saints Row 4.

[SethLex]

Before conjuring up the mother of all customer support ****storms, I just want to make sure I'm 100% entitled to what I am asking.

Long story short: pre-ordered physical CE from local retailer (EU) on July 16th and I've patiently waited for my head start code until today. Needless to say: it hasn't arrived. I've contacted the retailer only to be told that they do not deliver headstart codes and that not all retailers do this.

Can someone please confirm that all those that pre-ordered are entitled to 3 days head start regardless of retailer?

Thank you!

[Crotch]

Well if I don't get a code by tomorrow, I think I'm going to do my damnedest to cancel my order from Amazon. If this is what happens when they need to do shit, I am taking it as a sign of things to come and getting my money back. I had to choose between this and Saints Row 4.

the game is great, i very much enjoyed what we got to test in beta. but service and quick response to massive errors and issues among the orders is utter crap, they're spending to much time monitoring the servers to check the complaints department where all the people end up when the servers are empty

[Crotch]

Before conjuring up the mother of all customer support ****storms, I just want to make sure I'm 100% entitled to what I am asking.

Long story short: pre-ordered physical CE from local retailer (EU) on July 16th and I've patiently waited for my head start code until today. Needless to say: it hasn't arrived. I've contacted the retailer only to be told that they do not deliver headstart codes and that not all retailers do this.

Can someone please confirm that all those that pre-ordered are entitled to 3 days head start regardless of retailer?

Thank you!

not all retailers do and even those that do are limited in how many preorder codes they are supplied like gamestop in the US, some run out but the one across town is not because they sold fewer. if you ordered online i'd check the e-mail receipt or if in person check that receipt then ask the shop keep as you did.

[Mr_McGrumpypants]

Before conjuring up the mother of all customer support ****storms, I just want to make sure I'm 100% entitled to what I am asking.

Long story short: pre-ordered physical CE from local retailer (EU) on July 16th and I've patiently waited for my head start code until today. Needless to say: it hasn't arrived. I've contacted the retailer only to be told that they do not deliver headstart codes and that not all retailers do this.

Can someone please confirm that all those that pre-ordered are entitled to 3 days head start regardless of retailer?

Thank you!

All preorders are entitled to Early Access, but Square Enix only hands out so many codes. So you might be out of luck. Which is totally bogus and I won't blame anyone who cancels their preorder because of that. If Square wanted to do Early Access, it should have been lottery-style, not "first come, first serve". Nor should it have required two codes (one from retailer, one from Square Enix for the system you're on).

[Crotch]

not all retailers do and even those that do are limited in how many preorder codes they are supplied like gamestop in the US, some run out but the one across town is not because they sold fewer. if you ordered online i'd check the e-mail receipt or if in person check that receipt then ask the shop keep as you did.

all preorders are entitled to mog hat and cat sith doll