Quote Originally Posted by KuroMiso View Post
Drekster, are you absolutely sure that you don't have TWO accounts? Did you check like Norack suggested previously? Based on the fact that it says you started in August 2013 means that you're probably logged into the wrong account. If that is the case, you could probably just log out of this one, and into your legacy account. I hope it works for you.
Just logged back in using the exact same account information I've been using since 2009 in FFXIV Alpha version (AND THE AUTHENTICATOR KEY, that I got from 1.0 CE). Account got merged with PlayOnline account I had during the early days of Final Fantasy 11.

This forum account says joined August 2013, while in my Square-Enix Account Management system displays payment information from 2010.
Always using the exact same account credentials and authenticator key. If I do have a second account, I can't see any way for me to figure it out :S