Post questions or problems regarding Early Access and Preorder Codes here

[Envision]

So, apparently, my code has already been used. And I was not aware of it till now.

You're going to want to contact support. The best way is through live chat.

[Sameguy]

You're going to want to contact support. The best way is through live chat.

Is it possible to get a link to the live help? Very hard to find it.

[Envision]

Is it possible to get a link to the live help? Very hard to find it.

https://support.na.square-enix.com/c...hp?id=902&la=1

Select these from the dropdown menu:
Account/Billing
Registration Information

Type this in the text field:
Can't register my code

Hit next

You'll see a link, ignore it, and hit next again.

Scroll to the bottom and click the Chat button.

[OddOne]

And be prepared for live chat delays of 1-3 hours. And be prepared to wait out a lengthy delay only to see "sorry, there are no agents available - try again later" and have to do it all over again. (Ask me how I know.)

[seraseth]

And chat doesn't open till 9am pst

[seraseth]

Is it possible to get a link to the live help? Very hard to find it.

Try https://support.na.square-enix.com/c...hp?id=902&la=1

you need to go under ffxiv not ARR, that one doesnt seem to have a live chat option