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  1. #1
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by monds View Post
    did you copy paste all the links again or start from scratch
    Cleaned all caches, restarted in 3 dif browsers, incognito mode, everything, typed in from scratch.
    (0)

  2. #2
    Player
    monds's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Nalah Kaname
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by seraseth View Post
    Cleaned all caches, restarted in 3 dif browsers, incognito mode, everything, typed in from scratch.
    in that case not sure what else to tell you cause all these have worked for several people including my friends
    does the url send you to EU or NA
    (0)

  3. #3
    Player
    Calastir's Avatar
    Join Date
    Aug 2013
    Posts
    113
    Character
    Calast'ir Ravendark
    World
    Balmung
    Main Class
    Gladiator Lv 20
    Quote Originally Posted by seraseth View Post
    Cleaned all caches, restarted in 3 dif browsers, incognito mode, everything, typed in from scratch.
    And you double checked the social site actually had you logged into NA and not EU? You can click the dropdown on the preorder redeem page and hover over the links there for profile and settings. Make sure the links are na.square-enix.com and not eu.square-enix.com
    (0)

  4. #4
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Calastir View Post
    And you double checked the social site actually had you logged into NA and not EU? You can click the dropdown on the preorder redeem page and hover over the links there for profile and settings. Make sure the links are na.square-enix.com and not eu.square-enix.com
    Yup, edited my profile to add name/country/language. And always moused over profile to make sure it was pointing to NA not EU before entering code


    edit: I'm wondering if it has to do with when you first entered the code. I first got mine to go through early morning the 21st. I've seen a number of ppl who entered it the first time later managed to fix theirs.
    (0)

  5. #5
    Player
    monds's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Nalah Kaname
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by seraseth View Post
    Yup, edited my profile to add name/country/language. And always moused over profile to make sure it was pointing to NA not EU before entering code


    edit: I'm wondering if it has to do with when you first entered the code. I first got mine to go through early morning the 21st. I've seen a number of ppl who entered it the first time later managed to fix theirs.
    well tehcnicly if you go to the pre order website and enter the code again its gonna do two things send you the same code again by email or it will bring you to a new page with the code and send you a email with the same code you see and it will be a new one code
    if its a na code it will bring you to the new page if not it will just keep sending you the EU code and saying error
    (0)