
And you double checked the social site actually had you logged into NA and not EU? You can click the dropdown on the preorder redeem page and hover over the links there for profile and settings. Make sure the links are na.square-enix.com and not eu.square-enix.com
Yup, edited my profile to add name/country/language. And always moused over profile to make sure it was pointing to NA not EU before entering code
edit: I'm wondering if it has to do with when you first entered the code. I first got mine to go through early morning the 21st. I've seen a number of ppl who entered it the first time later managed to fix theirs.
well tehcnicly if you go to the pre order website and enter the code again its gonna do two things send you the same code again by email or it will bring you to a new page with the code and send you a email with the same code you see and it will be a new one codeYup, edited my profile to add name/country/language. And always moused over profile to make sure it was pointing to NA not EU before entering code
edit: I'm wondering if it has to do with when you first entered the code. I first got mine to go through early morning the 21st. I've seen a number of ppl who entered it the first time later managed to fix theirs.
if its a na code it will bring you to the new page if not it will just keep sending you the EU code and saying error
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