Try login through here
https://secure.square-enix.com/accou...n?cont=account
the "Account Information" section

Try login through here
https://secure.square-enix.com/accou...n?cont=account
the "Account Information" section
Dernière modification de Decaffeinated_Coffee, 23/08/2013 à 00h05
That says when we will get the items but not when we get the code to register to the account. The preorder codes didnt add anything other than the pre order bonuses to my account.The pre-order bonus items "Cait Sith Doll Minion" and "Mog Cap" as well as the Collector's Edition bonus items "Helm of Light," "Coeurl Mount," "Behemoth Barding," and "Baby Behemoth Minion" will be delivered via the Moogle Letter when you log in after the game officially launches.
Please be aware that the bonus items will not be delivered during phase 4 of the Beta Test or during the Early Access period.
Source: http://support.na.square-enix.com/fa...la=1&kid=68239
My apologies. The way I understand it is, the early access code simply acts as the pre-order code, but not as our collector's edition codes we'll be reciving upon release of the game. (Correct me if I'm wrong, this is just my assumption based off what I've read)

Actually now, after reading a few other posts, I am a bit concerned.
Throughout the alpha/betas, the information I gathered was that if I wanted the pre-order bonuses but already have a 1.0 account.. that I would need to register a PS3 version of the game. Which I have done so, but I read in the general forum that anyone who has registered their code as a PS3 one.. could only play on PS3? Does that still apply to 1.0 accounts coming into 2.0? Would I be now trapped to only being able to play on my PS3 or can I flip flop like it was made to sound originally?
So HOPEFULLY we will have our CE codes etc sent out to us before the end of EA, Otherwise EA will end and wont be able to play lol? I Forsee a few days of waiting for a CE code to turn up and being unable to play =/.
Here is what I've found:Actually now, after reading a few other posts, I am a bit concerned.
Throughout the alpha/betas, the information I gathered was that if I wanted the pre-order bonuses but already have a 1.0 account.. that I would need to register a PS3 version of the game. Which I have done so, but I read in the general forum that anyone who has registered their code as a PS3 one.. could only play on PS3? Does that still apply to 1.0 accounts coming into 2.0? Would I be now trapped to only being able to play on my PS3 or can I flip flop like it was made to sound originally?
http://support.na.square-enix.com/fa...la=1&kid=67471
It looks as if it is possible for the 1.0 to have both but you have to make sure you activate them on the same service account. If you already activated the PS3 one, that is where your current character is. (On that service account) Make sure you apply the same one to the PC version or you will not be able to play those characters.
-- Esyld_Ryder
Yea... Hopefully... =(

I am having issues registering my Pre-Order serial number. I pre-ordered the game directly from the SE store online on the 15th of July. I have a 6-3-6-3 serial number, and my services list on the account management page shows that I have FFXIV: ARR and FFXI.
The preorder serial code I received 4 days after my purchase is not being accepted on http://preorder.na.finalfantasyxiv.com/
I receive the following error message:
Error 2: The code entered has already been used.
I am certain I've not used this code ever, so I'm confused as to the origin of this error message.
On the Square Enix Account Manager(https://secure.square-enix.com/account), when I check the services section, I see both FFXIV and FFXI (Which is correct, I did have FFXI). However, for FFXIV I'm only seeing FFXIV:ARR
Am I also supposed to be seeing a
- FFXIV: ARR Early Access
Instead of what I'm currently seeing?

You will be able to access your character and account (along will all bonuses) from either platform. Just because you pre-ordered (2.0) on PS3 and have a (1.0) PC account doesn't mean you will be forced to play on the PS3. It just means you will be able to play on either platform.Actually now, after reading a few other posts, I am a bit concerned.
Throughout the alpha/betas, the information I gathered was that if I wanted the pre-order bonuses but already have a 1.0 account.. that I would need to register a PS3 version of the game. Which I have done so, but I read in the general forum that anyone who has registered their code as a PS3 one.. could only play on PS3? Does that still apply to 1.0 accounts coming into 2.0? Would I be now trapped to only being able to play on my PS3 or can I flip flop like it was made to sound originally?
Try logging in through this site:
https://membership.square-enix.com/users/sign_in
If you see Final Fantasy XIV: A Realm Reborn registered in your games list, you should be good to go.
I'm done registering my 20-digit code and when I checked my SE Account it doesn't show anything except for my beta registration?
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