Post questions or problems regarding Early Access and Preorder Codes here

[nox_aeterna]

I'm getting "No games registered Click here to add new games", and no response from SE two days in a row now.

[aswedishtiger]

I have a question about Select Service

PS3 user

when I patched and updated my client (ran fine) it comes to a point where it wants you to specify where your PERKS go
it reads like this

OPTION: "Deleted character name"
PERKS: Mog hat Sith Doll

you can say OK or Create New Service

should i be clicking create new then log into my main character on early access for these items? clearly they wouldnt be going to my deleted character had I selected that option?

[Cendres]

I have a question about Select Service

PS3 user

when I patched and updated my client (ran fine) it comes to a point where it wants you to specify where your PERKS go
it reads like this

OPTION: "Deleted character name"
PERKS: Mog hat Sith Doll

you can say OK or Create New Service

should i be clicking create new then log into my main character on early access for these items? clearly they wouldnt be going to my deleted character had I selected that option?

I never had this option on the PC version, and I WANTED it! :\

I wanted to create a new service account where the PC pre order code would be applied to, since my PS3 version is now linked to my SE account and hopefully my old Legacy account. :S So in effect I want my old legacy account to be linked to the Ps3 and a NEW service account on the PC so another person in my family can play with me.

Why is this so damn hard?

[nox_aeterna]

Woot! its 23rd of Aug now on my end and still not even an update from SE. I'm pretty sure most of us are still experiencing issues. Le Sigh..

[Lear315]

Ok, so i've got a US Account, but got an EU 20 digit code. Anyone wanting to trade/know a solution?

[Bishoujo_Senshi-Saila_Pea_Nass]

After speaking with Live Chat support, they've informed me that my issue is a known issue and they'll continue to investigate. They're hoping to have a resolution before early start. They suggested I check their twitter feed for further updates. So, if you're having error 2, be sure to send them a ticket.

[DarkSnowWolf]

After speaking with Live Chat support, they've informed me that my issue is a known issue and they'll continue to investigate. They're hoping to have a resolution before early start. They suggested I check their twitter feed for further updates. So, if you're having error 2, be sure to send them a ticket.

Can you link me to their live chat support? I can't seem to find it anywhere =(

[Bishoujo_Senshi-Saila_Pea_Nass]

Can you link me to their live chat support? I can't seem to find it anywhere =(

You have to start by creating a ticket on their support site http://support.na.square-enix.com/, somewhere along this process you'll have the option to go to either live chat, or email chat. Hope that helps!

[Furious]

Ok, so i've got a US Account, but got an EU 20 digit code. Anyone wanting to trade/know a solution?

I have an EU account with a 20 digit US code. However, I have no idea how we could safely switch codes without either party getting screwed. Ideas?

[Lear315]

I have an EU account with a 20 digit US code. However, I have no idea how we could safely switch codes without either party getting screwed. Ideas?

I imagine their solution is we'll get new codes but uh... Not sure how to exchange that info. Is there a PM system or are our email addresses listed somewhere on here?

Edit, i have an mmo-champ account. "Leare315"