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  1. #1
    Player
    eculley's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Short Slacks
    World
    Cactuar
    Main Class
    Thaumaturge Lv 16
    Not sure I can hang in there much longer..

    (1)

  2. #2
    Player
    Ayvar's Avatar
    Join Date
    Aug 2013
    Posts
    215
    Character
    Ayvar Bjornstad
    World
    Leviathan
    Main Class
    Scholar Lv 50
    An hour wait is nothing. You're lucky if you wait 3 hours.
    (1)

  3. #3
    Player
    eculley's Avatar
    Join Date
    Aug 2013
    Posts
    14
    Character
    Short Slacks
    World
    Cactuar
    Main Class
    Thaumaturge Lv 16
    Quote Originally Posted by Ayvar View Post
    An hour wait is nothing. You're lucky if you wait 3 hours.

    I just hung up because of that sentence.. there is no way I will wait 3 hours to talk to someone. It's amazing the amount of work the customers are having to put in, to get this working.
    (2)

  4. #4
    Player
    Thalius's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Noel Riot
    World
    Adamantoise
    Main Class
    Gladiator Lv 15
    Same here keeps giving me a EU code when my account is NA and I preodered in gamestop NA.
    I was calm yesterday but really now the 24th is just around the corner. It's frustrating that there's been no update by SE today on the issue. Would be nice to know if I have to go back to the retailer or if the problem is on SE's end.
    (1)

  5. #5
    Player
    killergerms's Avatar
    Join Date
    Aug 2013
    Posts
    116
    Character
    Dark Killer
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    Yes i went through my profile settings and sometimes it says my language and web page is UK other times it says my language is US and web browser is UK and it doesnt save for both.

    also i did call their support line and the man said that they are fixing it i gave him my code and account and he said that just check twitter hopefully we fix it. i told him i hope so cuz i better get in ea but they are swamped with soooo many calls
    (1)

  6. #6
    Player
    DarkSnowWolf's Avatar
    Join Date
    Aug 2013
    Posts
    47
    Character
    Snowy Cat
    World
    Faerie
    Main Class
    Arcanist Lv 17
    queue on the live chat now =O
    hopefully it'll give me some answers =/

    166 in queue..wow o.o
    (1)

  7. #7
    Player
    Envision's Avatar
    Join Date
    Aug 2013
    Posts
    90
    Character
    Mazo Khilo
    World
    Goblin
    Main Class
    Conjurer Lv 25
    Quote Originally Posted by DarkSnowWolf View Post
    queue on the live chat now =O
    hopefully it'll give me some answers =/

    166 in queue..wow o.o
    150 here! MUHAHAHA... 1hr+ wait time (and it's just increasing...)
    (1)

  8. #8
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Envision View Post
    150 here! MUHAHAHA... 1hr+ wait time (and it's just increasing...)
    Nyah Nyah, 86 here! I've seen the 'avg wait time' go from 24mins to 1hr20m
    (1)

  9. #9
    Player
    DemonRay888's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Griffin Moss
    World
    Tonberry
    Main Class
    Arcanist Lv 23
    "You are currently number 92 in the queue. You should be connected to an agent in about 33:57. The average amount of time a customer has to wait is 01:17:04.
    (1)

  10. #10
    Player
    Envision's Avatar
    Join Date
    Aug 2013
    Posts
    90
    Character
    Mazo Khilo
    World
    Goblin
    Main Class
    Conjurer Lv 25
    It may end up just like phase 4. We'll all hear them address it and state that it has been fixed.....

    When the EA is over. =)
    (1)

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