Community team! Help! No Beta Emails?

[Mjollnir]

My business sends e-mails out to attendees of our events who have requested further communication. Hotmail accounts don't receive them; we always have to call the attendees for alternate e-mail accounts.

Sounds like something similar may be happening here; perhaps Hotmail servers have specific incoming addresses blocked (in these cases erroneously).

[Solace]

It looks like the common denominator is hotmail. i myself am a hotmail user and my primary SEM email is a hotmail account. its possible that you guys spelled hotmail wrong in your distribution program lol if this many hotmail users didnt receive invites to their hotmail accounts.>_>!

Hotmail is notorious for considering things spam, that are not. It does it to me ll the time.
I changed my primary email to Gmail and never had the problem again.
It's hotmail, I am almost 100% certain of it.
Never using hotmail again..

I just hope they get this fixed before the next weekend or I will not be happy at all..

[Rockababy]

I have access to the Beta but I want to play it on the PS3 instead, is there any way to download it on my system?

You would have had to sign up to join the PS3 beta as opposed to pc. You can still try maybe they'll send keys for more of phase 3 or beta 4?

[Gucci_Charms]

I hope this doesn't affect anyone using a hotmail account and who pre-ordered from SE store for FFXIV: ARR. Because if this Hotmail issue is the cause, then that might mean hotmail account holders may not receive their pre-order bonus item and early-access codes

[Solace]

I hope this doesn't affect anyone using a hotmail account and who pre-ordered from SE store for FFXIV: ARR. Because if this Hotmail issue is the cause, then that might mean hotmail account holders may not receive their pre-order bonus item and early-access codes

They should rename hotmail to hotfail..

[Gucci_Charms]

Anyone get lucky from their email support today?

@ Solace

I tried to get the live chat support option from that link you gave me. However, no live chat support option was shown

[huggles_xo]

No, I haven't heard anything yet. Not looking good so far for the beta this weekend and isn't this weekend we have access to our Legacy toon?

Also....I don't use hotmail....I use my ISP email so that rules that out for me anyway.

[Solace]

Anyone get lucky from their email support today?

@ Solace

I tried to get the live chat support option from that link you gave me. However, no live chat support option was shown

Here is the most direct link I can find. I hope this works better for you.
https://support.na.square-enix.com/c...hp?id=496&la=1

I updated my previous links, with this one.
Should make it easier.

[Shauneh]

Still nothing here, 2 tickets since last Wednesday.

[Lobosbayne]

Version 1.0, on since day one of FF14 release. NA, PC Alpha test player as well. Have not received code for final Beta test. Please email.