But we're not just talking about "A" game, we're talking about a game "franchise". And grading a game, especially one that belongs to such a popular franchise, isn't as easy as just saying "Hey, it's pretty good, it passes" or "Hey, it's pretty good, it fails". Call of Duty is a shooter franchise, for instance. Now suppose Activision (I think they're who develop those annoying games) made the next Call of Duty game a friggin RPG? It could be a good RPG, heck it could be one of the best. But do you really think it's going to go over well with the fans of the COD franchise? Saying "If it's good, it should work" is a shallow, black and white way of looking at it. You have many things to take into consideration here.
Games are always going to get backlash, no matter how good or great they are. Welcome to the game industry, lol. However, backlash from fans caused by taking out staple elements that were in a franchise are, imo, quite understood and rather expected.
Want to know what helps evolution and innovation? Criticism. SE wanted to try something new with FFXIII. Fair enough. However, evolution did not really have to come at the price of taking things out of the game that customers have had with the franchise for decades. Perhaps the linear collar-and-leash approach to progressing through a game is an "evolution" in your opinion. But to me, it's the opposite of that. Freedom of exploration (among other things absent from FFXIII) are loved by the people who have been with the franchise for years. I'm pretty sure there are better ways of so-called "evolving" than taking those elements out. Especially since SE has shown themselves that there are better ways and they are capable of implementing them (better graphics, revamped battle systems, more engaging side quests, ect.) Gamers have criticized SE's decisions to go such a route as they did with FFXIII. Maybe that will help them to "evolve" in different ways, while keeping a lot of elements that have kept fans coming back for each new installment in the franchise.
It's also a lot easier to make a game in which you just have to progress from point A to B than to make one in which the world is more open and exploration is possible. And considering that, SE seems to have definitely taken the easy road with FFXIII. You again seem to equate evolution with taking out staple elements in a franchise. I think evolution in a game to be much different. Instead of taking out the elements, why not evolve them (I mean REALLY evolve them). Instead of taking out the airship, how about adding the ability to build and customize your own airship? Now THAT'S evolving. Instead of making a game super linear, how about adding a few elements in which the world is open and, depending on how you interact or what you do in it, the world changes with your decisions (kind of like what they do in sandbox games). Not THAT'S evolving. SE didn't evolve the franchise with these decisions. They just made it different. And depending on how you handle it, different can be good or bad. As I said, when changing the formula, you have to take things into consideration. You have to know what parts of the formula to change, what parts not to. The FF's before XIII did pretty good with this. The changed some things to put their own stamp on the franchise, while staying true enough to the franchise. FFXIII, not so much, at least as far as a lot of players of the game think.

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