Add Ability To Report Bugs In-Game

[Mychael]

Some advantages to in-game reports...they can automatically capture the time, relevant logs (as opposed to us manually copy/pasting them), capture extremely specific coordinates, connection information, system information, etc--things that we manually have to copy/paste into bug reports on the forums.

But in the end, it's really an issue of convenience. People are more likely to Menu->Support->Report a Bug->I am Stuck!->Yes than to come all the way to the forums to post a "Hey, I jumped over this rock fell into the earth at X:189237.471854 Y:4192098357.94871324 in Gridania."

[mbncd]

Some advantages to in-game reports...they can automatically capture the time, relevant logs (as opposed to us manually copy/pasting them), capture extremely specific coordinates, connection information, system information, etc--things that we manually have to copy/paste into bug reports on the forums.

But in the end, it's really an issue of convenience. People are more likely to Menu->Support->Report a Bug->I am Stuck!->Yes than to come all the way to the forums to post a "Hey, I jumped over this rock fell into the earth at X:189237.471854 Y:4192098357.94871324 in Gridania."

A more succinct version of exactly what I said LOL XD

[Keith_Dragoon]

Some advantages to in-game reports...they can automatically capture the time, relevant logs (as opposed to us manually copy/pasting them), capture extremely specific coordinates, connection information, system information, etc--things that we manually have to copy/paste into bug reports on the forums.

But in the end, it's really an issue of convenience. People are more likely to Menu->Support->Report a Bug->I am Stuck!->Yes than to come all the way to the forums to post a "Hey, I jumped over this rock fell into the earth at X:189237.471854 Y:4192098357.94871324 in Gridania."

Pretty much this, I remember beta testing for The Secret World. I swear I must have stopped every 10 steps to submit a report for one bug or another. FFXIV Alpha/Beta? I browsed forums until I saw a topic or comment relating to the most annoying bugs and submitted them or added my experience to a pre-existing post.

I would prefer to have both, in-game and on the forums bug reporting so I can do the in-game one when I run into any bugs and the forums for feedback and huge bugs.