Quote Originally Posted by Abriael View Post
Fact is that we are.
When they took your last payment for 1.0, you ceased to be a customer in fact. At best we're prospective customers for ARR. I mean, I haven't paid a dime for it yet and if ever I thought they were making the abortion that was 1.0 launch, they'd never get that dime. They're hoping we continue to play their game, so they're trying to make a good product (I guess) but until we've paid up, to me we aren't customers.


Quote Originally Posted by Abriael View Post
"moving on", "getting over it" and similar are a bad idea in customer/company relationships. It gives the company the very wrong idea that no matter what they do, there'll be no consequence. Which is a very dangerous signal flag to hoist.
Yeah, but this isn't a finished product or anything. Getting all up in arms over nothing makes you look like a child who can't control their emotions. You're mad because you can't play? Show a little class and go about demonstrating that in a mature way. The reason I mentioned how they have nuts in a vicegrip is because when you give yourself to a company so easily (ie: you're a sure thing) they can pretty much assume you'll take the heat and still be there to stay. You think that moving on or accepting it suggests a rather cavalier attitude about customer/company relations, but the truth is that we can only do so much. Since we don't pay yet, it's not like we can say that we don't support this therefore we're not giving more money.

We can play the game. We can provide our feedback. That's really it. Since this IS just alpha, I say we need not start a crusade for justice and equality. If you're Joan of Arc on this one, I think you're just going to get burned at the stake.

Patience is indeed a virtue. Wait for it.