The growing entitlement issues of the casuals

[Carmillia]

Casuals paid for the game exactly as much as the hardcore. Like it or not.

^This. And this price is to access content if I'm correct. Make a 'casual monthly fee' and then it will make sence to not be able to access the same content (ie gears also). In any case, with less time to play, people have less time to get items and thus hardcore players still are a steps ahead in the game.