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Thread: Locked out.

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  1. #11
    Player
    Amyas's Avatar
    Join Date
    May 2012
    Location
    Limsa Lominsa
    Posts
    775
    Character
    Amyas Leigh
    World
    Ragnarok
    Main Class
    Armorer Lv 50
    Quote Originally Posted by Rannie View Post
    Ok i'm done now

    actually No I have to say this it's people like you, that make people like me who are in customer service loath their jobs half the time. I dread answering the phone with people demanding for answers not knowing the policies and intricacies that go into them being able to assist you with your case and or questions. The company decided that their hours of operation were only monday through friday that's wonderful that means that their people get 2 days off a week and it's on the weekend which most people want. There's a reason as to why they keep suspending the account and it's not just to piss you off or to ruin your weekend. They are seeing something suspicious happening and instead of you getting fucked over they lock the account to protect you and keep out the bad from happening. You refuse to buy a token for your account but if you keep getting locked out then you might just want to think about buying a security token since you have to have that token to be able to even log in. Also with that security token you probably won't worry much about the lock outs as well but that's only a possibility since I don't own one myself.

    Now, I'm done.
    I had my account locked when i took my laptop to a freinds house due to 'suspiciuos activity'. I was using the same computer just a different ip. Why? I'm now running it on a new laptop and the problem didn't happen so that shows some flaws in their system. They shut down the account when I change ip, but not a new computer? Sounds like they just shoot in the dark to 'catch' account hackers... pretty low imho.
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    Last edited by Amyas; 07-17-2012 at 12:30 AM. Reason: meh