It's just the classic example of people b****ing no matter what. There is no way to win.

They don't give us updates; people b****
They give us updates; people b****
They don't give players what they're b****ing about; people b****
They give players what they're b****ing about; people b****.

This is precisely why people who b**** without giving constructive feedback and suggestions for what could be done instead need to be ignored completely.