I agree with you there, only because while their stance on bots and automation is a big fat "NO", they're not enforcing that policy as well as they should be. The less risky players don't do it out of fear of punishment, yet the ones that do it don't get punished enough. It makes for an economy that's hard to get into, which is a problem.

Whatever they decide to do with bots and automation in the end, they need to stick to their guns. Ambiguity is bad.