Fully agree. The forums feel more like a void to yell into, with how much stuff from here gets blatantly ignored. Not just odd takes mind you, some good and genuine well meant criticism is often swept aside. (semi related, any one remember the reaction to the feedback from the White Mage Gauge back during its conception?)
Plus I'd argue that it is not the place of the customer to always provide constructive criticism. We are customers of a product. If a group loudly enough yells "we are dissatisfied", and the game developers really want to know why, they can send out feedback questionnaires en masse to paint themselves a more objective and streamlined picture without sifting through loads and loads of text. They could also just properly design the exit survey for when people do quit to properly understand why they do instead of assuming its because players don't have enough time to play anymore.
ETA: like, I really don't want to sound so negative all the time, and I truly hope the devs find a better way for us players to convey our feelings and our feedback for this game that is not "write in this forum and hope someone reads what you have written."



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