DDoS two hours after the patch goes live is ridiculous

[CelesteWhite]

Another one. Dont forget to fill out a tech support ticket.
https://support.na.square-enix.com/c...p?id=5382&la=1

Yeah just put mine in as well, this is getting WAY out of hand.
But it propably HAS to hit the world first race and the big name streamers/raiders before any communication even gets to us plebians ...

[CelesteWhite]

LMFAO Already got blown off "Sorry youre a European Account, we as NA support cant help you WITH THE ISSUE THATS ONLY AFFECTING THE NA DATACENTER.

Facepalming my brain out of my skull rn stg.

[Hellkin]

Hey thats better then what I got. I got sent to live chat to talk to AI or someone just copying and pasting over and over again saying there is no issue on the servers end and its me or my ISP. 3 times by the way.

[Rueby]

Hey thats better then what I got. I got sent to live chat to talk to AI or someone just copying and pasting over and over again saying there is no issue on the servers end and its me or my ISP. 3 times by the way.

Oh yeah, my experience unrelated to this issue with their CS is absolutely horrid. They don't read emails, I'm sure they're just automated bots with some 'human' names. No sentient life was found. I contacted them when I was new about why I couldn't resubscribe using stream after buying one month and they kept copy pasting the same thing despite me telling them what I did to troubleshoot it. (I did everything on their site).

I've never encountered a worse customer support experience and it ruined any excitement I had for the game and it didn't resolve until 'one week later'. With people saying there's some 5head hidden timer that keeps adding up the more you try to 'resub' and you get an error.

I'd honestly consider anyone lucky not having to deal with CS in this game.

[Hanzz96]

LMFAO Already got blown off "Sorry youre a European Account, we as NA support cant help you WITH THE ISSUE THATS ONLY AFFECTING THE NA DATACENTER.

Facepalming my brain out of my skull rn stg.

I got told this as well but of course of I have an EU account all Australian accounts are counted as EU. But I play on NA and am sick of ddos

[Drakogoro]

temporary solution https://www.youtube.com/watch?v=X3CkTQHZ_qc

[NightHour]

Square is going to continue to tell us to just deal with their pathetic excuse for a service, regardless of the fact that we pay a subscription for said service. We need to get a class-action suit going in NA.

You're paying for the right to access said service actually.

Also EULA and TOS waive your rights to that.



As things like this are out of their control, if it's even DDOS to begin with and not NTT just being giga bad outside of Japan.

[Furia]

lol
so the emergency maint clearly wasn't to address this

[Kes13a]

yeah, ddos this early Christmas morning... doubtful.. even those people have a life

[PvpRaiden]

Which one of you did your retainers How DARE You make me DISCONNECT so you could undercut your enemies.


(on a real note, when yall gonna fix this, its way too far. Comcast has better response time). And Merry Christmas to all.