Quote Originally Posted by hydralus View Post
They did outright lie about their system dropping people during Endwalker's release being the fault of people's connections and not their queue system (as found out during wireshark analysis), so not like they've been shown to be 100% honest.
I wouldn't consider this a lie but more Occams Razor, the statement they made was they outright didin't know this issue existed until dedicated players tracked it down, This is more damaging to them than it being a lie.