Received a survey emailed to random users from the XIV survey team

[Gwenkatsu]

Followed by: "It’s been a while since we’ve seen you in FINAL FANTASY XIV. We’re always looking to improve the game and deliver the best experience possible."

I haven’t “gone” anywhere. I log in several times a week.

If this doesn't sound your scam alarm bells, I don't know what would. Maybe an email from amazon that a package you did not except got confiscated by customs, and you now need follow the link in the email to clear this issue?