Lack of communication and transparency from SE, roadmaps for the future?

[Illianaro]

Lack of transparency is a big concern of mine. I want to be wrong here, but It really seems to me like the devs don’t really HAVE a roadmap, internal or otherwise. They’ve seemed directionless. Other than mentioning a “job rework” for 8.0, all we’ve heard from them are general and vague pseudo-statements or non-promises: just enough information that the community fills in the gaps with their own expectations and then gets disappointed when the expectations that they set from their internal interpretations are not met.

In project management, I’ve learned that transparency to your stakeholders is mission critical to the success of any project or program that you’re running. Leaning into and acknowledging issues and feedback builds trust and helps you hold yourself and your team accountable to strategizing and, where appropriate, resolving the issues. Obfuscation builds frustration and destroys trust. You should communicate good news early, and you should communicate about and address issues earlier.

I would rather SE say “we hear your feedback and are currently assessing how best to address the issues that have been raised” than to obtusely misinterpret complaints. I would rather SE acknowledge “we’ve realized that we didn’t have a clear roadmap after Endwalker, and we’re working internally to fix that and identify our path forward so that we can present it to you” than just give out the vibe that they’re scrambling and making stuff up as they’re going along.