8.0 rework will be a joke

[Dzian]

It's also, people unhappy are more likely to be vocal than people who are happy. For every jaded unhappy person here in the echo chamber, there's probably a dozen happy people who play the game without interacting with the forums or reddit. Half the people on the forums/reddit can't even agree upon what they want, the other half can't read, the rest are "skill issue git good"

“Only 1 out of 26 unhappy customers complain. The rest churn. A lesson here is that companies should not view absence of feedback as a sign of satisfaction. The true enemy is indifference.”

Source

That last part is important. Silence does not equal satisfaction or happiness

Even the SE devs said they "apparantly" learnt this back in the old days.


Number 3!

[Lilapop]

Number 3!

People complain about everything though? One person's complaint can contradict another person's complaint entirely? Things along the lines of "this is bad" doesn't really say anything either. Why is it bad? How can it be better? This community can't even agree what the terms "casual" and "hardcore" mean, the "complaints" are hardly much better.

[Absurdity]

People complain about everything though? One person's complaint can contradict another person's complaint entirely? Things along the lines of "this is bad" doesn't really say anything either. Why is it bad? How can it be better? This community can't even agree what the terms "casual" and "hardcore" mean, the "complaints" are hardly much better.

That's where it's the developer's job to sift through the negative feedback to figure out which of it is valid, make an effort to find out concrete information on why people think it's bad.
It sure sounds annoying but that's the unfortunate reality.

The people complaining actually still care, when they simply quit you know you have messed up.

Because those people have been through the process of getting annoyed, complaining, slowly getting angry and ultimately becoming apathetic.
And during this entire process they most likely have been searching for a replacement game, so when they finally quit it is very unlikely for them to come back, they don't care anymore what you do.