Really SE?! Really....?

[Firon]

As a side note myself (obviously I didn't read the full thread but I didn't notice this stated during the first couple of pages, though it's early, I may just be a moron) - the OP does actually have a legitimate complaint in one particular area.

The timing of every patch release and server maintenance is just a wee bit unpleasant. Where is the inclination to run these things earlier in the day, US time? I get it, SE is a Japanese company, and they're going to work their updates in to avoid the prime playing hours for Japan, but they have American consumers as well, and European for that matter. I would love to see an infinitely more respectful system that rotated the patch implementation times so that each "prime time" segment got nailed every so often. As is, it is consistently the American time zones that get hit.

It's not a big deal, really, but I would certainly appreciate the gesture myself. It's somewhat unfortunate that for many of us, "play with the new content day" = the day after the patch is supposed to come out, unless you and your friends are staying up until 4am or later.

No they are gonna work during normal work hours... So are you gonna pay them extra to say up till midnight to do work?

[TheRac25]

Flawless patches don't exist.

they do when the company runs a test server with more than 8 testers

[Preypacer]

I know SE working hard to make this game work... But, I pay to play FFXIV for entertainment in my free time as does everyone who is currently subscribed. Yes, of course I can play other games when FFXIV is not available, but I shouldn't be paying for a game I don't get to play due to unscheduled maintenances. SE should have worked out the issues with the patch before instating it into the game to avoid this. As far as I know, no other MMO does this to their players.

You haven't played many MMOs, have you.

[HiirNoivl]

Yes, it's unreasonable to expect SE to do everything right the first time.

But this patch is behaving more like a community college project.

As they say, Haste makes waste. Better to wait until after Golden Week to get the bugs out and test it properly before wasting our time with data resets, disconnects and crashing. I've found this patch to be completely unplayable.

[Chinchilla]

On a semi related topic, I would love to see a list of every maint and patch and what time of day it was done on. I do feel that playing in EST that I do get the short end of the stick during most maints and patches. I work third shift anyway, so i'm pretty much screwed regardless, but it would be interesting to see imo.

[Signy]

OP, about the time when SE do the patchs and maintenance. You must be forgetting a simple and little fact:

All the devs are Japanese and they have normal work hours.

Like any other job in the planet they probably work from 9 am to 6 pm (jap time). So it isn't rare that they want to do the important and risky stuff when all the dev are there to fix if anything goes wrong.

At the end they are human after all and need to rest, eat, go home, have fun, etc. They probably won't do anything on jap prime time cause that would mean extra hours at work for all the dev team.

Next time OP, chill out a little and think about other ppl.

[Fingerbox]

Right now all regions are consolidated to the same server group. It would be silly for them to do anything that would fall on JP prime time, as that is their largest customer base.

I think I read somewhere that they have plans to add region specific servers in 2.0, or that it is at least in their thoughts.

If there are NA only servers in the future, then it will be possible for them to maintain the servers separately and both sides of the world can be happy. Until then, we are stuck with the time-slot they use now.

Edit: If we ever do get our own maintenance, it will likely be the day after the JP maintenance, and if anything major had gone wrong with JP immanence ours would be delayed. So if you're willing to trade your prime-time downtime for these other cons then it would be a better situation for you. Personally I like a bug free game.


I dislike this weeks patch, not because of the downtime, but because I can't play.
I'm stuck in my god damn inn.

[HiirNoivl]

Signy, I used to work for a company with worldwide servers. Emphasis on the USED TO. I was sick of my cellphone beeping at 2 am because China can't connect to the AS400.

Emergency calls never happens during normal work hour. You get up anyway, because it's your job. I'm sure they're there right now working on it, wanting to go home. That's too bad.

Maybe I would be more tolerant if we weren't this close to 2.0. Which I'm looking at with more and more trepidation.

[LillithaFenimore]

I think the OP is more upset at the fact that maint. seems to always fall on his days off of work...is what I got.

[Signy]

Signy, I used to work for a company with worldwide servers. Emphasis on the USED TO. I was sick of my cellphone beeping at 2 am because China can't connect to the AS400.

Emergency calls never happens during normal work hour. You get up anyway, because it's your job. I'm sure they're there right now working on it, wanting to go home. That's too bad.

Maybe I would be more tolerant if we weren't this close to 2.0. Which I'm looking at with more and more trepidation.

I also use to work on a similar condition, supporting a soft to a company that work 24/7. Thats why i can tell you that important and probably risky change to the soft and maint down time are usually schedule by two constrains:

- Availability of the dev team. (To reduce the down time and the risk taken).
- Time when the service is not used by the client.

Since this game have ppl all the time its logical that they go by the first one...

Anyway, over the year you have been playing, how much down time did you suffer? Like 30-50 hours? Lets make it 100 hours just to make it a nice number. From 8760 hours that have a year 100 hours is around the 1.14% of the total time, it isn't that much if you think about it...