Quote Originally Posted by Azurarok View Post
From games' engagement also comes from the amount of customization you can do to change up your experience. It's the layers of complexity working together that makes them as fun as they are. XIV thinks they've got the layers to work together, but they're mostly just sanding it down to just one.
Cold take, but this game has way more customization in actual playstyle than from software games with the jobs and healer/tank/dps roles. It's very disingenuous to act like they could ever "sand it down to just one".