Quote Originally Posted by Supersnow845 View Post
If 14 actually provided a comprehensive exit survey then maybe people wouldn’t feel the need to announce they are leaving
I have to say it's been a while since I have laughed so hard while reading something. And who would have the time and resources to read every person's feedback who unsubscribes for whatever reason? Roughly 20 million people are subbed each month.

While having targeted surveys to test the player base trends and how the company is doing in terms of delivery is an excellent idea, what you propose is not feasible.

Also, let me say this: If a company relies on directing people to provide feedback in forums, it's just another way of saying, "We don't care what you have to say." Forums are mostly echo chambers that hardly ever prompt a company to change. They're a space for people to vent and nothing else.