Let me share you this story:
"In ancient China during the time when country was still split into 7-8 different kingdoms, one king ask his minister "how can I attract more talent to our kingdom?" The minister replied "it's simple, just make sure you shower me with great wealth and reward for my achievements". The king did that, and in a few years his court were filled with talents people from other kingdoms".
You know what's the moral of that story? You can buy talent. If anything, the fact SE's willingly scrapping the bottom of the barrel tell me more about their hiring practice than anything else ... and that's not good.
Instead of wasting ton of money in NFT, instead of funding the gigantic bloated of a game called FF15 ... those money were spent on FF14 instead, do you think you even have to sit here and use the "limited talent" as an excuse? Like ... common, you really buy that? It's not like you don;t see killing tittles and great game at other companies. And before you even think about coming up with other angle and excuse, don't bother. I'll tell you flat out right now, it doesn't matter what I'm saying is right or wrong, it's perception. That's why it's a psychology issue.
If I pay 10$ and feel I'm getting dirt, it still pisses me off. But even if I pay 30$ but feel I'm getting premium, that would please me. And that's one of those things I feel modern F2P understand far more than any of triple AAA developers do. When you play these games, you feel like the money you spent are being invested back into making a better game, you feel you're being catered to. As opposed to playing AAA games it feels like you're being offered the least amount of service at the highest possible price, and the money you spent are not being used to create a better experience.