DDoS

[Jojoya]

Okay dude I have enough of this. I understand you want to defend a big company, but saying that DDoS attacks are solely the players' problem isn’t fair or accurate. DDoS attacks target the game servers, which are managed by the company. Players don’t have the ability to prevent or defend against these attacks, and it’s unrealistic to expect them to.

It’s the responsibility of the company running the game to invest in proper security measures to mitigate these attacks. Things like DDoS protection services, server redundancy, and better network infrastructure are all within the company's control. Players are here to enjoy the game, not manage the server security.

While it’s unfortunate that these attacks happen, the company needs to take action to defend its players from them. Blaming the players who are affected by these disruptions doesn't solve the problem or make the gaming experience better. If the servers belong to another company trust then they still manage them, hell even if not they pay money that speeks louder then words. You can't tell me they can't do anything about it, they simply don't want to because other stuff is " more important " for them.

Let me state this again and in bold.

The most recent DDOS attacks have not been targeting the game's servers. If they were targeting the game servers, all players using the targeted servers would be getting disconnected. This is not happening. It is only some players being affected while others are able to play as normal.


What has been getting targeted is a node in the national internet infrastructure that a lot of the FFXIV traffic passes through depending on where the player lives. I live in CA. I'm not being affected at all. I have been able to play without disruption. My cousin's family lives in CO. Watching them connect and disconnect has felt like a game of Ping Pong at times because they are affected. A friend who lives in IL has also been affected but unlike my cousin's family, he has a VPN. He gets disconnected, he boots up his VPN and routes around the issue. He is then able to play without a problem.

SE cannot do anything against a DDOS attack that is occurring outside of their sphere of control and influence no matter how much you want to blame them. All they can do is notify the companies that operate the national internet infrastructure that traffic to their servers is being affected by an outside attack and let players know that they may have problems connecting to the game due to that attack. They can do nothing about the attack themselves because SE is not responsible for your internet connection. They are responsible for the game servers and the game servers are running just fine.

okay tell where to complain then ? let me do the job of SE they should complain there ...

Complain to your ISP since you're paying them for your internet connection and you're not getting connected.

SE does report to the companies responsible for maintaining the nodes but that's all they can do. They can't magically fix what they do not own or operate.

after i read the comment not everyone ownes a pc i know who has the technical understands for the DDOs topic lol

Which is a large part of the problem. The average consumer doesn't have a clue what's happening so they jump to conclusions about who is responsible for fixing things.

Right now, SE is not the party responsible for fixing the problem because it is outside of their control.

[Gaddes]

I live in CA. I'm not being affected at all. I have been able to play without disruption.

Ahhhhh, ok see now that makes sense for me. I'm also west coast and haven't been getting dropped at all, but have been seeing the DDOS commentary and was really confused. Like I couldn't figure whether it was maybe the time when I was playing or if I was just getting lucky?

[MisterNublet]

SE cannot do anything against a DDOS attack that is occurring outside of their sphere of control and influence no matter how much you want to blame them. All they can do is notify the companies that operate the national internet infrastructure that traffic to their servers is being affected by an outside attack and let players know that they may have problems connecting to the game due to that attack. They can do nothing about the attack themselves because SE is not responsible for your internet connection. They are responsible for the game servers and the game servers are running just fine.

SE uses NTT as their ISP.

SE needs to get up their arse because they have been a massive problem for years. The constant DDoS attacks is just the shiet-icing on top of the garbage dump that is NTT.

Complain to your ISP since you're paying them for your internet connection and you're not getting connected.

Complaining to our ISP is not going to help because it is not on our end, nor our ISP's end. It starts with NTT and ends with SE.

I've had 3 different ISPs and each failure point is located on NTT nodes heading towards the servers.

SE does report to the companies responsible for maintaining the nodes but that's all they can do. They can't magically fix what they do not own or operate.

Except they've had 4 years of data and complaints on the forums about NTT being an massive issue, and SE does not and will not say anything to them because it is a Japanese owned company.

Which is a large part of the problem. The average consumer doesn't have a clue what's happening so they jump to conclusions about who is responsible for fixing things.

Right now, SE is not the party responsible for fixing the problem because it is outside of their control.

Except the average consumer is right in this instance, even if they don't fully understand it.

This is 100% SE's responsibility to fix.... Well, 100% NTT's responsibility to fix their service, and SE's responsibility to find a new ISP if NTT can't get their act together.

[PassinLay]

Let me state this again and in bold.

The most recent DDOS attacks have not been targeting the game's servers. If they were targeting the game servers, all players using the targeted servers would be getting disconnected. This is not happening. It is only some players being affected while others are able to play as normal.


What has been getting targeted is a node in the national internet infrastructure that a lot of the FFXIV traffic passes through depending on where the player lives. I live in CA. I'm not being affected at all. I have been able to play without disruption. My cousin's family lives in CO. Watching them connect and disconnect has felt like a game of Ping Pong at times because they are affected. A friend who lives in IL has also been affected but unlike my cousin's family, he has a VPN. He gets disconnected, he boots up his VPN and routes around the issue. He is then able to play without a problem.

SE cannot do anything against a DDOS attack that is occurring outside of their sphere of control and influence no matter how much you want to blame them. All they can do is notify the companies that operate the national internet infrastructure that traffic to their servers is being affected by an outside attack and let players know that they may have problems connecting to the game due to that attack. They can do nothing about the attack themselves because SE is not responsible for your internet connection. They are responsible for the game servers and the game servers are running just fine.


Complain to your ISP since you're paying them for your internet connection and you're not getting connected.

SE does report to the companies responsible for maintaining the nodes but that's all they can do. They can't magically fix what they do not own or operate.


Which is a large part of the problem. The average consumer doesn't have a clue what's happening so they jump to conclusions about who is responsible for fixing things.

Right now, SE is not the party responsible for fixing the problem because it is outside of their control.

Yes let me complain to my european ISP that NTT nodes are the problem, clearly the NTT nodes providers have 0 responsibility nor does SE, yep, you heard it here folks, it's all on our ISP's !

Maybe for once in your life, hold SE accountable for their own shortcomings, and also for their lack of action, and also the NTT provider. It's really not that hard.

[Dante131]

I am tired of this. People will always find some BS for white knighting because SE really needs that. I assume we just have to accept this situation and stop trying, because as long as enough people pretend that SE is an indie company that needs protection at all costs, nothing will change. But funnily the guys who are arguing for SE literally proved my point from some posts ago. People who defends them are not affected. i am done with discussing. Sadly the one guy picked some parts of my comment besides the technical parts because... i dont know actually. From my perspective people tried others are fine with paying for nothing so moving on. There will be a day people will remember all of this and make a decision some already did.

[Jojoya]

Yes let me complain to my european ISP that NTT nodes are the problem, clearly the NTT nodes providers have 0 responsibility nor does SE, yep, you heard it here folks, it's all on our ISP's !

Maybe for once in your life, hold SE accountable for their own shortcomings, and also for their lack of action, and also the NTT provider. It's really not that hard.

So then post your traceroutes showing that NTT is the current problem. It's not something I can do since I'm not having any problems. If you show the proof, then I'll be happy to hold SE accountable.

[PassinLay]

So then post your traceroutes showing that NTT is the current problem. It's not something I can do since I'm not having any problems. If you show the proof, then I'll be happy to hold SE accountable.

Arent you the one saying that everyone here is wrong ? Then prove it yourself.

[MisterNublet]

So then post your traceroutes showing that NTT is the current problem. It's not something I can do since I'm not having any problems. If you show the proof, then I'll be happy to hold SE accountable.

https://forum.square-enix.com/ffxiv/...server-network

Here ya go. 1520 comments.

[Jojoya]

https://forum.square-enix.com/ffxiv/...server-network

Here ya go. 1520 comments.

Thank you.

So yes, SE needs to suck it up and get rid of NTT as their service provider. That problem should not have been allowed to continue.