DDoS

[Archeron]

The brainrot required to defend SE on this is staggering honestly.

How can you possibly be satisfied PAYING $15USD a month. Thats a MONTHLY subscription, for a service that gets DDOS'd, disconnects you every 5 minutes at peak hours, making content like PoTD impossible. Making Savage/Ult raiding extremely irritating, and painful to clear.

You are paying for access to FFXIV. When SE can't deliver that, compensation should be owed.
When SE has DDOS attacks, thats not your problem.
When SE has server/netcode issues, thats not your problem.
When Yoshi P spills his coffee in the server room, thats not your problem.

I don't care if the 8th umbral calamity is happening in Japan. I don't care if there is a zombie outbreak, and zombies are assaulting the server facilities. I'm paying for access to their game. If they cannot provide a stable service, we should not be expected to pay full price. Basic customer support.

If the same thing was happening in Japan, do you think for a SECOND they'd let it go on for months? I don't think so.

[Ayan_Calvesse]

The brainrot required to defend SE on this is staggering honestly.....

Put into perspective that Microsoft Azure has DAILY security patches which often cause connectivity issues in while small but frequent windows.
Consider that restricting the routes of attack for a DDOs would ALSO introduce latency into the content you cited prior.

You are paying to use FFXIV - as per ToS you accept that sometimes; sh*t happens. You agree to this and the downtime it entails; you have patch days where you are deprived hours of gameplay.
When SE has a DDOS; thats your problem because you accepted that there might be times you won't be able to play - it would suck for you to go; but you paid in advance.
When SE has server netcode issues; again thats actually your problem and SE does what they can to mitigate that problem because they want you to continue to subscribe - you do a value assessment to whether a hour of Downtime due to bad-actors/act of god, etc is worth continuing to pay for. SE tries to do SOME actions in good faith - such as delaying demolition because recently some American's have had their homes wiped off the map...SE is not required to do this but they try to be understanding that as before Sh*t happens.

When Yoshi-P spills his coffee in the server-room and no one is around - no one cares because who leaves servers exposed enough that a spill would wipe out your IT infrastructure...and who would drink coffee in rooms thats are either colder then a witches teet or hotter then heck and under the blaring sounds of HVAC systems.

Your service is being provided within realistic expectations - while I understand your frustration; IF you have a committed party out to cause trouble for SE; then ultimately its going to take a long time to resolve and we have to understand its not like SE can tell you the steps they are taking so that bad actors can then enact new counter-measures.

The people you should be taking issues with are the criminals; SE is in fact the victim in this scenario and for reference it HAS happened in Japan MANY times.

https://www.ign.com/articles/final-f...-on-a-solution

[Orcasgt22]

You are paying to use FFXIV - as per ToS you accept that sometimes; sh*t happens. You agree to this and the downtime it entails; you have patch days where you are deprived hours of gameplay.
When SE has a DDOS; thats your problem because you accepted that there might be times you won't be able to play

Downtimes for maintenance and patches are known in advance, done during off peak hours (which I hate cause I get off work then lol) and have specified start and end times. These are disruptions that are a part of the game for sure. Every once and awhile emergency maintenance is needed to fix a catastrophic error. These are also know in advance though usually with a lot less notice and are also a part of the game. These are things we agree too because these downtimes improve out play experience by making the game have new stuff to do it actually work the way its suppose to

Power outages, natural disasters, Network provider outages and a whole host of other things that could kill SE's ability to run the servers for a period of time are also acceptable risk we the subscriber take. Provided SE does whatever they can to resume the service in these events it is fine

DDOSing is one such event and there is no reason to believe SE is doing anything to prevent disruption. This is not fine and should it contiune, is going to show all you people just how worthless TOS/EULA's really are here

[Archeron]

snip

I don't care if Square Enix is a victim. Again, where is that my problem?

I'm paying $15usd a month. Thats the end of my problems. SE has to hold up their side, which is providing a stable, functioning service.

If some criminals are ruining their business, thats Square Enixes problem, and Square Enixes problem ALONE.
If zombies are invading Japan and interupting their business, Not my problem either.
If their headquarters catches on fire and everything burns down, still not my problem either.

How about realistic customer service? Basic stuff. You have issues with your service, which I am paying for, and I'm no way responsible for any of the issues going on with your service, you compensate ALL affected players. (Something they did during the outright disasterous launch of 6.0) What if your ISP decided, you know what? I'm cutting your internet connection every 5 minutes, for 2 months, during peak hours. This is a billion dollar company. It is not hurting their bottom line to compensate us with game time for the issues they've failed to address.

[Ayan_Calvesse]

I don't care if Square Enix is a victim. Again, where is that my problem?

I'm paying $15usd a month. Thats the end of my problems. SE has to hold up their side, which is providing a stable, functioning service.

If some criminals are ruining their business, thats Square Enixes problem, and Square Enixes problem ALONE.
If zombies are invading Japan and interupting their business, Not my problem either.
If their headquarters catches on fire and everything burns down, still not my problem either.

How about realistic customer service? Basic stuff. You have issues with your service, which I am paying for, and I'm no way responsible for any of the issues going on with your service, you compensate ALL affected players. (Something they did during the outright disasterous launch of 6.0) What if your ISP decided, you know what? I'm cutting your internet connection every 5 minutes, for 2 months, during peak hours. This is a billion dollar company. It is not hurting their bottom line to compensate us with game time for the issues they've failed to address.

Its your problem because your the one being inconvenienced - if it wasn't you would not be complaining.

[Archeron]

It sounds like you're the type of person who is satisfied with spending all sorts of money and getting poor service in return. A joke really. But you go on and defend that billion dollar corporation. They've such innocent victims it's really a tragedy, someones got to think of the little guy with billions of dollars!

[PassinLay]

It sounds like you're the type of person who is satisfied with spending all sorts of money and getting poor service in return. A joke really. But you go on and defend that billion dollar corporation. They've such innocent victims it's really a tragedy, someones got to think of the little guy with billions of dollars!

Some people on here are just ready to defend this company at all cost like their own life depends on it, not the first time not the last, how dare you criticize a multi billions dollar company.

Those exact same people are the ones that will eventually run this game to the ground, because they never hold them accountable for anything.

[Dorito_Burrito]

Some people on here are just ready to defend this company at all cost like their own life depends on it, not the first time not the last, how dare you criticize a multi billions dollar company.

Those exact same people are the ones that will eventually run this game to the ground, because they never hold them accountable for anything.

Don't you literally play the game to hoard houses? Why do you care?

[Striker44]

How can you possibly be satisfied PAYING $15USD a month. Thats a MONTHLY subscription, for a service that gets DDOS'd, disconnects you every 5 minutes at peak hours, making content like PoTD impossible. Making Savage/Ult raiding extremely irritating, and painful to clear.

Simple answer - I haven't experienced any of this. From what I'm hearing, it's mainly later hours on the west coast? So perhaps because I'm on the east coast and play earlier in the evening, I just haven't been online when any of this has occurred. So I'm not getting d/c'd at peak hours, I can do PotD just fine, I'm not interested in Savage/Ult raiding, etc.. Basically, if it weren't for the DDOS being mentioned on this forum, I wouldn't even know it exists. So, why am I not satisfied with my money again?

I don't care if the 8th umbral calamity is happening in Japan. I don't care if there is a zombie outbreak, and zombies are assaulting the server facilities. I'm paying for access to their game. If they cannot provide a stable service, we should not be expected to pay full price. Basic customer support.

Sad to say, but this kind of approach is just going to leave you frustrated and disappointed in life. Practically every "service" in existence that you sign up for includes clauses where you acknowledge that things can happen outside of the servicer's control and that you hold them harmless. And while I'm thinking (hoping) you're exaggerating, and if you're really at the point where you don't care how bad a disaster might actually be happening somewhere, all that matters is if you get to play a game...perhaps expanding one's worldview might be in order.

The brainrot required to defend SE on this is staggering honestly.

Just curious - did you just, like, hear this word somewhere and start throwing it around with little regard for anything? Because if there even is "brainrot" in this thread, I don't think it lies where you think it lies...

[Nero-Voidstails]

Sounds like people need to stop talking about "brainrot" and go back to school for lessons in critical thinking.

No, they are not responsible for anything and everything that could interrupt your connection to the service. SE is responsible for keeping their servers running and they've done that.

You are responsible for your connection to the service. SE has no control over how you choose to connect.

Fix your connection problem. Start with your ISP to see if they will route your connection around the trouble node. If they won't do that, you can use a VPN service to reroute it yourself.

Or you can keep complaining in the forums about this and get nowhere because there is nothing wrong with the game servers. This is your problem, not their problem.

just like people said they target servers themself not people because I never get disconnected at all I have the strongest connection and the highest service. there is only two ways for me to lose connection one DDoS and second is well power failure where I live I do understand why you think that but some people survive a DDoS attack It have happen to me a couple time and other I don't.

You cannot also blame only one person when they're is a full que of 600+ people trying to reconnect at the same time so even denying the fact there is DDoS attack and blaming it on players end is kinda low thinking.

SE isn't to blame completely but like I said we are paying customers still.

the ratio of DDoS before DT was around once or twice a year sometime more since DT it have been 5 a month sometime if not more so be mindful I do not say you are stupid but you might be the lucky one that doesn't get disconnected and on that curse you lucky person!


and VPN doesn't work all the time on DDoS attack sadly I always have it active and I still get booted if you blame my internet it just mean you lack the understanding.


your experience isn't everyone experience keep that in mind instead of blaming player thanks you for understanding that you aren't alone in this world if you answer me back be respectful and have proof for what you are saying next