I sympathize with everyone upset. Stuff like this is par for the course with any MMO or online-only game.

At the end of the day, it doesn't matter for what or why they take the game down. It's their product and they can do with it what they want. They could just shut the game down indefinitely on a whim if they wanted to and we'd just have to deal with it.

So, whatever your grievances are you're free to voice them but don't expect much of anything to come of it aside from your own stress.