I wasn't happy with what they did to my Veena either. I really didn't like how the eyebrows I've been using since I turned into Viera looked. Those are eyebrows 2 on face 1 Veena, to be precise. I tried my best to adjust my character as much as I could, but nothing could be done to make her look appealing for me. Some of the eyebrows looked better, but they were too harsh for my liking, I like my bungirl with soft eyebrows which give her face a more delicate, younger feeling. The only option for me was to fantasia and I changed to miqo, but I managed to stay as miqo for maybe 3 hours before I started missing my bunny ears and I realized there's no way I can feel that my WoL is indeed my WoL if she's not Viera at least, however alternated she has to become. I changed back to Viera, but this time to Rava, because I really wanted face 1 and eyebrows for face 1 for Veena was just a big no for me. This is how she turned out and I have to say, I'm pretty happy with that. She's obviously not the same as my old WoL, but close enough for me.
The thing is, I have used a lot of fantasia since I started playing, so warming up to my WoL's new look is not THAT hard for me. I can't even imagine what it must feel like for people who have never or barely used any fantasia to suddenly have their character changed so much, especially if they don't like those changes.