game does not launch

[MissGigabyte]

I have an old computer (that does not meet minimum reqs) and I got it to load finally. Was not hardware, was not game files or settings. I UPDATED my nvidia drivers to 538.18 through my PC's support assist to get the current driver.
To get current nvidia driver version, right click your desktop, then select nvidia control panel.

I had the issue where there would be a popup after pushing play, and then both the launcher and popup would just close w/o error.

I also tried the third party launcher, and that gave an undefined error. The repair/integrity checks on that one also didn't work.

[Gurtvire]

I have an old computer (that does not meet minimum reqs) and I got it to load finally. Was not hardware, was not game files or settings. I UPDATED my nvidia drivers to 538.18 through my PC's support assist to get the current driver.
To get current nvidia driver version, right click your desktop, then select nvidia control panel.

I had the issue where there would be a popup after pushing play, and then both the launcher and popup would just close w/o error.

I also tried the third party launcher, and that gave an undefined error. The repair/integrity checks on that one also didn't work.

Thank you for the suggestion! My computer is also fairly old too, so I decided to try going "forward vs backward" with the latest drivers for my graphics card (Nvidia GeForce 940m which was 556.12).

I used the Nvidia GeForce Experience, which is basically a free program Nvidia offers to automatically check for updated drivers for your Nvidia graphics card and can also help optimize settings for your games. Given the updates that are being made from a graphics standpoint to FFXIV with the expansion, I decided to focus on custom optimization with an emphasis on performance (the GeForce Experience program makes it easy to do that with a sliding bar to adjust from performance to optimized, or you can manually change the settings and apply them).

Sure enough, once I did those things, I was able to launch the game and after waiting in queue was able to get in.

Hope this is helpful for others. Could it be that for certain graphics cards the "older" updates work but the "newer" updates don't? Seems like it, but again I'm not the most tech savy.