game does not launch

[DEM0NlQUE]

Thank you, thank you, thank you... no, I won't do all 2,000. That might just get a bit tedious. Autistic. Terrified to try this... in my head I imagined my laptop forgetting what "graphics" were, and reverting to some binary Matrix style code thingy... but it worked! I'm as happy as a pig in... well, a happy pig, and let's leave it at that!

EDIT: Noooooo!!! for a few glorious seconds I was looking at my character, just getting ready to enter world... then an error flashed up and everything crashed,. Tried to log in again and I'm right back to "Play" and poof! I've no idea what installing the older driver has done to my laptop, and I'm no better off...

RE-EDIT: 3rd time's the charm, eh? Worked eventually.

[Changeling]

Yeah sadly this is happening to me as well...

[Gurtvire]

I have an old computer (that does not meet minimum reqs) and I got it to load finally. Was not hardware, was not game files or settings. I UPDATED my nvidia drivers to 538.18 through my PC's support assist to get the current driver.
To get current nvidia driver version, right click your desktop, then select nvidia control panel.

I had the issue where there would be a popup after pushing play, and then both the launcher and popup would just close w/o error.

I also tried the third party launcher, and that gave an undefined error. The repair/integrity checks on that one also didn't work.

Thank you for the suggestion! My computer is also fairly old too, so I decided to try going "forward vs backward" with the latest drivers for my graphics card (Nvidia GeForce 940m which was 556.12).

I used the Nvidia GeForce Experience, which is basically a free program Nvidia offers to automatically check for updated drivers for your Nvidia graphics card and can also help optimize settings for your games. Given the updates that are being made from a graphics standpoint to FFXIV with the expansion, I decided to focus on custom optimization with an emphasis on performance (the GeForce Experience program makes it easy to do that with a sliding bar to adjust from performance to optimized, or you can manually change the settings and apply them).

Sure enough, once I did those things, I was able to launch the game and after waiting in queue was able to get in.

Hope this is helpful for others. Could it be that for certain graphics cards the "older" updates work but the "newer" updates don't? Seems like it, but again I'm not the most tech savy.

[Tiakira_Yakumo]

Found a solution to the black screen, ffxiv_dx11.exe related black screen I was having. Since I'm running the game on GNULinux with WINE what worked for me may not work for you. But might at least give you something to try or a new direction to search in.

Everything is in an earlier posting in this thread., post #14

not sure if a pasted link will work but try this.

https://forum.square-enix.com/ffxiv/...=1#post6504473

Hope this helps. Good luck.

[proph001]

I'm having this same problem Windows 10 with intel/nvidia 1080 gpu. Can click play then the black window opens and closes immediately.

[Tout-An]

I can start the launcher, log in, hit 'play', then launcher window closes and a new full screen black window opens like it used to, and then nothing. I end up with a black screen and a working mouse pointer.

Have to crlt-tab out of full screen black window switch to another desktop and force close what should be the game in a full screen window.

First let me say my system is definitely a "fringe" configuration that is unsupported by SE but FFXIV has worked flawlessly for the last 2 years, and before that it was running on Steam using Proton as a 'non-steam game'for another 2 years. Version 6.55 was working perfectly using WINE and Lutris on June 25th before the update.
.

So you finally managed to run FF14 on windows 7?

[Azarael23]

Hi friends,

I've been through hell figuring this out. I tried reinstalling, updating drivers, BIOS, etc. I even wiped my hard drive to zero and reinstalled EVERYTHING. About to give up, I went to NVIDIA website and of course, that said my GTX1060 driver was up to date. I did however, chance on a download called:

GeForce Game Ready Driver - WHQL
Driver Version: 556.12 - Release Date: Thu Jun 27, 2024.

It replaced my driver and the game began working! Now just waiting in the 2100 person que. Yay!

Link to the GTX1060 series download below.

Hope it helps some of you!

https://www.nvidia.com/en-us/geforce...esults/228212/

[Tiakira_Yakumo]

So you finally managed to run FF14 on windows 7?

Nope, Linux with WINE and Lutris as described in my original post in this thread (#14).

I might still try to get Dawntrail running on my old Win 7 system just for fun and to have a "worst case" backup, though given that most of these reports of startup issues are on newer Windows OS installs to begin with it probably isn't worth the effort to get FFIXV running on Win 7.

[Dakota_Kaizen]

Just wanted to bump this thread as it really helped me out as well.

Had the same issue where I would enter my login details, hit start, then the screen would flash black then nothing. No error message, the game just wouldn't start.

Rolled back my graphics card to471.96 and it works now.

Kind of lame Square has not addressed this at all as it seems to be affecting a lot of people.

[Ryukazame]

A solution I found was while scrounging Reddit and the Forums yesterday
if the issue seems it freezes before the square enix logo pops up atleast
If on STEAM:

Step 1:
Open the Launcher. Login
Do not click the "Play" Button yet

Step 2:
Open task Manager
find in the program list "Steam (32-bit)"
Close that specific program. None of the other steam programs

Step 3:
Then click Play


Seems to work everytime on my end.
No idear why specifically I have to do this solution but it's a workaround I found working I have to do everytime i want to Launch the game

(First time replying on the forums so hope this still helps you people)

This is strange, but it worked for me, before I had to open the launcher at least 10 times before the game started, with your information, it opened the first time.
I hope this is resolved as soon as possible