Launcher is Stuck on FFXIV logo

[Antoine_Lenheim]

Basically, when I try to start the game, launcher just won't go past FFXIV logo. I've heard it may be a problem with Edge cache so I cleared it, it didn't help. I also tried deleting boot.cfg file, it also didn't help.

Any way to fix it?

https://postimg.cc/Z04f0KZ0

Also, it's Steam version.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Please try running the game and/or Steam as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[The_Architect]

The launcher uses Internet Explorer cookies, or at least used to.

Try clearing IE cookies and cache and see if it helps.