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  1. #31
    Community Rep Zhexos's Avatar
    Join Date
    Apr 2015
    Posts
    346

    Details on Current North America Data Center Congestion

    Greetings,

    Currently, all Worlds on the North America data center, except for Dynamis Worlds, are at their login limit. Aether Data Center in particular has long queues for each of its Worlds.

    Those who are looking to avoid login queues are recommended to use Data Center Travel to visit the Dynamis Data Center as it still has room to accommodate players. Once the World login limit is reached, the stress placed on the server is substantial. So, as a precaution against Worlds going down under heavy loads, those who are currently away from their Home World may be unable to return temporarily.

    While we experienced issues surrounding returning to Home Worlds at the start of early access, the current message: "Unable to select [World] as a destination for Return to Home World requests at this time" is normal. This means your Home World is at capacity and not accepting logins or returns. While unable to return to your Home World, you may continue to play on your current World and try to return again later.

    We appreciate your understanding as we work to keep the service operating optimally.
    (1)
    Tony "Zhexos" Caraway - Community Team

  2. 06-29-2024 11:19 AM

  3. #32
    Player
    XanderVos's Avatar
    Join Date
    Jun 2024
    Posts
    1
    Character
    Xander Vos
    World
    Behemoth
    Main Class
    Botanist Lv 90

    Still not working

    Tried to get back to Behemoth, have been trying for over two hours now. Sent a message to SE about it and get an email back saying its fixed.

    Its not.

    This is the first expansion I get to play live and I've asked off work for it and everybody I know is playing and having fun and I can't.

    (1)

  4. #33
    Player
    sk3ll's Avatar
    Join Date
    Jun 2024
    Posts
    4
    Character
    Skell Iro
    World
    Behemoth
    Main Class
    Ninja Lv 100
    Quote Originally Posted by gildelas View Post
    Hi Zhexos, thanks for the update.

    While it's understandable what you said, there's still a lot of people in a limbo that can't do anything at all.

    For example, my friend from Behemoth for some reason traveled to Aether DC.

    Currently he can't:
    #1 Log in to Aether:
    https://media.discordapp.net/attachm...ality=lossless

    #2 He can't return to their original server.
    https://media.discordapp.net/attachm...ality=lossless

    And lastly, #3, he can't go to another world (e.g Dynamis as well as it's disabled).
    https://media.discordapp.net/attachm...ality=lossless

    So, login is disabled, return to homeworld is disabled, and transfer to another world is also disabled.

    How can he proceed, then?
    This is my current scenario as well, and I know a few other people with the same issues. "While unable to return to your Home World, you may continue to play on your current World and try to return again later." is simply not true. If we were able to queue on the data center we're visiting then it would be fine but we are locked out from logging in as well by error code 3088.
    (1)

  5. #34
    Player
    Sahmi's Avatar
    Join Date
    Dec 2021
    Location
    Gridania
    Posts
    5
    Character
    Sedha Elakha
    World
    Gilgamesh
    Main Class
    Pictomancer Lv 99
    Quote Originally Posted by Zhexos View Post
    Greetings,

    Currently, all Worlds on the North America data center, except for Dynamis Worlds, are at their login limit. Aether Data Center in particular has long queues for each of its Worlds.

    Those who are looking to avoid login queues are recommended to use Data Center Travel to visit the Dynamis Data Center as it still has room to accommodate players. Once the World login limit is reached, the stress placed on the server is substantial. So, as a precaution against Worlds going down under heavy loads, those who are currently away from their Home World may be unable to return temporarily.

    While we experienced issues surrounding returning to Home Worlds at the start of early access, the current message: "Unable to select [World] as a destination for Return to Home World requests at this time" is normal. This means your Home World is at capacity and not accepting logins or returns. While unable to return to your Home World, you may continue to play on your current World and try to return again later.

    We appreciate your understanding as we work to keep the service operating optimally.
    Yeah, as others have said, if I could even log onto the current server I'd be fine, but visitors aren't allowed to do that. I can't go home, I can't randomly world visit (which was created in the first place to help with congestion, wasn't it?), and I can't log on. I paid for a preorder, traveled to another world as instructed, and now can't play what I paid for at all. It's frustrating to say the least.
    (0)

  6. #35
    Player
    Darkedone02's Avatar
    Join Date
    Jul 2015
    Location
    Gridania
    Posts
    27
    Character
    Alicia Wolfe
    World
    Gilgamesh
    Main Class
    Machinist Lv 100
    Still unable to return back to my home world gilgamesh, still stuck on balmung.

    I wish there was two seperate lines that are functional at all times, of folks trying to log in to the homeworld, and folks that trying to return back to their homeworld, and like a traffic officer, allow these two to switch to let folks back in.
    (0)
    Last edited by Darkedone02; 06-29-2024 at 02:00 PM.

  7. #36
    Player
    Wind-Krysvein's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    219
    Character
    Drast Vyrkasch
    World
    Louisoix
    Main Class
    Warrior Lv 83
    Quote Originally Posted by Zhexos View Post
    Greetings
    I don't mean to hijack the thread, but please find time to respond to the eye strain issue talked about in this forum post:
    https://forum.square-enix.com/ffxiv/...ate-Eye-Strain

    There's a group of people who are currently entirely incapable of playing the game due to rampant eye strain issues caused by the graphical update. We need a response of some kind.
    (0)

  8. #37
    Player
    branliminal's Avatar
    Join Date
    Jul 2021
    Location
    Ivalice
    Posts
    6
    Character
    Brann Ossen
    World
    Gilgamesh
    Main Class
    Dragoon Lv 76


    mine doesn't say "Unable to select [World] as a destination for Return to Home World requests at this time"... what is error code 3309? I can travel between any other two servers in Aether ok just not return to Gilgamesh...
    (0)

  9. #38
    Player
    TimmyTheBFG's Avatar
    Join Date
    Jun 2024
    Posts
    4
    Character
    Kerollin Beta
    World
    Brynhildr
    Main Class
    Paladin Lv 93
    I am unable return to my Home Data Center, which is Crystal. I keep getting and error that we cannot be transferred at this time. Seems like I am stuck on another data center until the congestion goes away. My poor crops in my FC house . . . I just hope I can get to my FC house before the time out happen, so I don't lose it. If I lose it, someone is going to have a bad day, lol.
    (0)

  10. 07-06-2024 11:15 PM
    Reason
    fixxed

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