Results 1 to 10 of 40

Dev. Posts

Hybrid View

  1. #1
    Community Rep Zhexos's Avatar
    Join Date
    Apr 2015
    Posts
    348

    Details on Current North America Data Center Congestion

    Greetings,

    Currently, all Worlds on the North America data center, except for Dynamis Worlds, are at their login limit. Aether Data Center in particular has long queues for each of its Worlds.

    Those who are looking to avoid login queues are recommended to use Data Center Travel to visit the Dynamis Data Center as it still has room to accommodate players. Once the World login limit is reached, the stress placed on the server is substantial. So, as a precaution against Worlds going down under heavy loads, those who are currently away from their Home World may be unable to return temporarily.

    While we experienced issues surrounding returning to Home Worlds at the start of early access, the current message: "Unable to select [World] as a destination for Return to Home World requests at this time" is normal. This means your Home World is at capacity and not accepting logins or returns. While unable to return to your Home World, you may continue to play on your current World and try to return again later.

    We appreciate your understanding as we work to keep the service operating optimally.
    (1)
    Tony "Zhexos" Caraway - Community Team

  2. 06-29-2024 11:19 AM

  3. #3
    Player
    Sahmi's Avatar
    Join Date
    Dec 2021
    Location
    Gridania
    Posts
    5
    Character
    Sedha Elakha
    World
    Gilgamesh
    Main Class
    Pictomancer Lv 99
    Quote Originally Posted by Zhexos View Post
    Greetings,

    Currently, all Worlds on the North America data center, except for Dynamis Worlds, are at their login limit. Aether Data Center in particular has long queues for each of its Worlds.

    Those who are looking to avoid login queues are recommended to use Data Center Travel to visit the Dynamis Data Center as it still has room to accommodate players. Once the World login limit is reached, the stress placed on the server is substantial. So, as a precaution against Worlds going down under heavy loads, those who are currently away from their Home World may be unable to return temporarily.

    While we experienced issues surrounding returning to Home Worlds at the start of early access, the current message: "Unable to select [World] as a destination for Return to Home World requests at this time" is normal. This means your Home World is at capacity and not accepting logins or returns. While unable to return to your Home World, you may continue to play on your current World and try to return again later.

    We appreciate your understanding as we work to keep the service operating optimally.
    Yeah, as others have said, if I could even log onto the current server I'd be fine, but visitors aren't allowed to do that. I can't go home, I can't randomly world visit (which was created in the first place to help with congestion, wasn't it?), and I can't log on. I paid for a preorder, traveled to another world as instructed, and now can't play what I paid for at all. It's frustrating to say the least.
    (0)