Why is there no refund for the 48 hours maintenance?

[Vrankyl]

2 days is excessive for a "live service." Meanwhile, all other games I've played only have less than 12 hours of maintenance. Some even don't have maintenance, they update on the run while you're playing the game.

It's honestly the norm for Sub MMOs. Both WoW and ESO go down for maintenance to launch updates. While WoW might not do 48 hrs in a row, most expac launches and major patches end up needing about that much maintenance in the first week if you add up the extended maintenance and emergency maintenance's Blizzard does. SE just gets it all out of the way in one go.

[DPZ2]

2 days is excessive for a "live service." Meanwhile, all other games I've played only have less than 12 hours of maintenance. Some even don't have maintenance, they update on the run while you're playing the game.

Candy Crush is not a good example.

The network requirement as 1 million players download 50 gigabytes of game data is enough reason to spread a major expansion maintenance across at least 2 days.

[MistakeNot]

I don't know what game company can charge a game fee then an expansion fee then even a subscription fee but go into maintenance for so long and have so much DDOS that you can't even play!

I'll tell you what game company can do that: All of them.

[Graveyardprincess]

Its a new expansion which i think they said 75gb or so, Would rather them rush upload it and the thing crash for 2 weeks ? it takes time to modify and upload the data for the expansion, your getting a free fantasia when its done thats worth 10 dollars, so in way your getting that "refund"


plus for that 48 hour maint your getting early access with 2 new jobs to play around with and I think they adding in the job changes during the maint as well, theres a ton of things that when you log on after will be diffrent .... so your honestly getting this 48 hour maint for free lol



I plan to spend the entire 48 hours at the graveyard well if i dont be pushed out of it again t.t waiting for my prince

[Rekh]

Candy Crush is not a good example.

The network requirement as 1 million players download 50 gigabytes of game data is enough reason to spread a major expansion maintenance across at least 2 days.

GW2's last maintenance was in 2012-2014 or so.
Other mmo I play is called Wakfu, a 10+ year old game; their maintenance is around 12 hours or less.

It's honestly the norm for Sub MMOs. Both WoW and ESO go down for maintenance to launch updates. While WoW might not do 48 hrs in a row, most expac launches and major patches end up needing about that much maintenance in the first week if you add up the extended maintenance and emergency maintenance's Blizzard does. SE just gets it all out of the way in one go.

wow's a dinosaur from 2004 and it manages to never go above 24 hours

[Valkyrie_Lenneth]

GW2's last maintenance was in 2012-2014 or so.
Other mmo I play is called Wakfu, a 10+ year old game; their maintenance is around 12 hours or less.



wow's a dinosaur from 2004 and it manages to never go above 24 hours

When I played gw2, there was a bug that broke a major world boss.



The dev team figured out the fix in a couple days. But they couldn't hotfix it. It waited 2 months for the next update cycle.

[Nebelheim]

Some of the people complaining about a maintenance for an expansion launch shows they either don't go outside or play other games or know much about why a maintenance is needed to apply an update this big. The reason for the maintenance is to make sure things are working and for testing unless the people complaining want them to just apply the update and hope for the best and hope things don't break which would require a much longer maintenance period to fix things.

[diamondedge83]

Whatever your feelings on the matter, if you've played the game, then you have agreed to it.

5. INTERRUPTION TO THE SERVICE

From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for Square Enix to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. Access may also be temporarily suspended in whole or in part, without notice, due to emergency repairs, fire, flood, explosion, war, strike, embargo, governmental action or failure to act, the act of any civil or military authority, act of God, or by any other causes beyond Square Enix's control, or any other reasons for which Square Enix, in its sole discretion, deems that temporary suspension is necessary. You acknowledge that disruptions of service may occur and waive any causes of action against Square Enix in any way arising from or related to any such disruptions of service.

[YouMayNot]

It is all in the Terms of Service somewhere.

Needs to change then!

Chloe

[Krokov]

Needs to change then!

Chloe

It's just under one dollar for those two days you're bothered over one dollar?