The GM team is completely ineffective.

[Kazmarek]

Have you placed the player that is annoying you on your blacklist yet?

Because that would solve your problem very neatly. You already know that you don't want to have to read what they're posting in shout chat. Putting that player on your blacklist ensures you will never have to read it again.

If the GMs haven't done anything about that player yet, then chances are good you are the only one that's been reporting them. They don't have reason to take action just because you say they must, especially when you have a tool available that would take care of your problem if you would use it.

The blacklist is not infinite. I am not the only one reporting them because I know for a fact there are other people reporting them. The blacklist is not infinite. They need to take action even if that action is telling us they're not taking action. The blacklist is not infinite. The GM team, bottom line, needs to be better. The blacklist is not infinite. Have I mentioned the blacklist is not infinite?