The GM team is completely ineffective.

[Kazmarek]

The part where I think you're getting resistance is that you're asking to curb other people's behavior. You pay your sub, they pay their sub (presumably), and you're asking the GM team to curb another person's behavior based on content since it was argued that this is more a nuisance issue than a spam issue. The ToS lining out that it's not just being inconsiderate but significantly so (paraphrase). It's entirely possible the GM team is just deciding that the reported person's behavior doesn't rise to that standard. At which point they're doing their job and just disagreeing with you that it qualifies for nuisance behavior.

At this point you're citing without data that the GM team (or the policies which govern them) are ineffective according to you, but for the person being reported who didn't get disciplined it's probably a relief and the GMs are doing their job protecting them from people trying to control their behavior.

And you may be right. You may be 100% right. However, I'm not the only one who's been frustrated with this specific issue, I'm not the first (nor, I suspect, the last) to post forum threads on this issue, and I'm certainly not the only reporting it. To us it's a clear ToS violation; to them, it may just be business as usual... Which is where the policies themselves hold the team back. The policy is to tell you that they're investigating, and that's it. They never do a follow up, you never know what happened, and to a degree, that's fine. I personally would be fine not knowing what action was taken, I'm more interested in clearly knowing when action was not taken, which goes back to my suggestion of having them send a message that says "We've determined the actions in question do not violate Terms of Service." I feel like, in the long run, that would actually save them some time. Unfortunately, they don't take that approach, and so I continue to believe them to be completely ineffective.

Also, you've given a reason why I haven't bothered to state the reason here yet. "It was argued this is more a nuisance issue than a spam issue," the qualifier doesn't matter, the point still stands that it's against ToS. GM inaction is not a good enough excuse, they need to be better.

[Ath192]

And you may be right. You may be 100% right. However, I'm not the only one who's been frustrated with this specific issue, I'm not the first (nor, I suspect, the last) to post forum threads on this issue, and I'm certainly not the only reporting it. To us it's a clear ToS violation; to them, it may just be business as usual... Which is where the policies themselves hold the team back. The policy is to tell you that they're investigating, and that's it. They never do a follow up, you never know what happened, and to a degree, that's fine. I personally would be fine not knowing what action was taken, I'm more interested in clearly knowing when action was not taken, which goes back to my suggestion of having them send a message that says "We've determined the actions in question do not violate Terms of Service." I feel like, in the long run, that would actually save them some time. Unfortunately, they don't take that approach, and so I continue to believe them to be completely ineffective.

Also, you've given a reason why I haven't bothered to state the reason here yet. "It was argued this is more a nuisance issue than a spam issue," the qualifier doesn't matter, the point still stands that it's against ToS. GM inaction is not a good enough excuse, they need to be better.

I actually hope they remain as is instead of giving into the demands of a bunch of Karens that just wanna ban everyone into oblivion. That doesn't sound fun. When I go to Limsa Lominsa it looks like a dirty pirate town full of illicit activity and a bunch of people trying to peddle things. In a video game that would probably look like spam to some.

If Uldah is anything like Egypt you're lucky NPCs don't pick pocket you and you lose gil by the hour.

It just seems to me you want the world to be a perfectly law abiding place where everything is neat and proper but the real world is hardly like that outside some select suburbs that have a super annoying home owners association and the people that go along with that environment. You can largely expect an MMO or large social hub to reflect more of the world since anyone can log on and do stuff.

Also for everyone they ban over trivial stuff that person probably quits and they lose money. They could also choose to ignore you if the "violation" isn't a big deal to people with common sense and make more money.

Hmmm, that's a tough one isn't it.

[Kazmarek]

I actually hope they remain as is instead of giving into the demands of a bunch of Karens that just wanna ban everyone into oblivion. That doesn't sound fun. When I go to Limsa Lominsa it looks like a dirty pirate town full of illicit activity and a bunch of people trying to peddle things. In a video game that would probably look like spam to some.

If Uldah is anything like Egypt you're lucky NPCs don't pick pocket you and you lose gil by the hour.

It just seems to me you want the world to be a perfectly law abiding place where everything is neat and proper but the real world is hardly like that outside some select suburbs that have a super annoying home owners association and the people that go along with that environment. You can largely expect an MMO or large social hub to reflect more of the world since anyone can log on and do stuff.

Also for everyone they ban over trivial stuff that person probably quits and they lose money. They could also choose to ignore you if the "violation" isn't a big deal to people with common sense and make more money.

Hmmm, that's a tough one isn't it.

What are you even talking about? No, really, what are you even talking about? How is any of what you said relevant to this discussion? What is your Ul'dah "example" even supposed to be? Where did I say I want to ban everyone into oblivion? For the love of everything holy, being courteous to others is not a hard concept to grasp. It's really not. I have no idea what you were trying to say with this post and I'm embarrassed on your behalf.

[Ath192]

What are you even talking about? No, really, what are you even talking about? How is any of what you said relevant to this discussion? What is your Ul'dah "example" even supposed to be? Where did I say I want to ban everyone into oblivion? For the love of everything holy, being courteous to others is not a hard concept to grasp. It's really not. I have no idea what you were trying to say with this post and I'm embarrassed on your behalf.

Same, actually, I'm embarrassed we have players that won't disclose what spam is to them and go on about how people should just know what it constitutes to you and ban others over it. But let me tell you, if the GMs have spoken to you, you've harrassed the GMs with multiple non-stop reports, and they've told you they can't give you any answers and did not do your biding they determined you are the one with the issue and not the game.

To me it sounds like you're spamming them and they should ban you at this point.

[Kazmarek]

Same, actually, I'm embarrassed we have players that won't disclose what spam is to them and go on about how people should just know what it constitutes to you and ban others over it. But let me tell you, if the GMs have spoken to you, you've harrassed the GMs with multiple non-stop reports, and they've told you they can't give you any answers and did not do your biding they determined you are the one with the issue and not the game.

To me it sounds like you're spamming them and they should ban you at this point.

Can you read my responses first before posting another response? Because I don't feel like you did.

Oh and just to piggyback off of this point, I don't know what the GMs are thinking. Their responses are always the same copy-paste canned response (which I'm not faulting them for, I don't believe they should have to send a personalized response to each individual person) that always says "hey, please don't hesitate to reach out to us if there are any other matters." So even in their own canned response they're inviting users to keep going for it and electing to make their job more tedious.

[Ath192]

Can you read my responses first before posting another response? Because I don't feel like you did.

Oh and just to piggyback off of this point, I don't know what the GMs are thinking. Their responses are always the same copy-paste canned response (which I'm not faulting them for, I don't believe they should have to send a personalized response to each individual person) that always says "hey, please don't hesitate to reach out to us if there are any other matters." So even if their own canned response they're inviting users to keep going for it and electing to make their job more tedious.

Oh I did, and everyone here is just as confused as I am to why you are complaining so much. When the GMs didn't give you what you wanted you came here to criticize them, which is against the TOS it seems, as someone else has posted. But that's okay because its you breaking the TOS and not others correct? They should only ban people you find annoying.

[Kazmarek]

Oh I did, and everyone here is just as confused as I am to why you are complaining so much. When the GMs didn't give you what you wanted you came here to criticize them, which is against the TOS it seems, as someone else has posted. But that's okay because its you breaking the TOS and not others correct? They should only ban people you find annoying.

Please stop being intellectually dishonest.