Quote Originally Posted by Fhqwghads View Post
You took what I wrote out of context. All 3 conditions must be met for an automatic suspension: the regex script finding a match, players blacklisting and reporting RMT. There is little to no possibility for abuse, unless someone does something malicious like get someone to type into /say a phrase that would trip the regex script, and then convinced 10 people to report and blacklist a targeted person. When the targeted person contacts customer service, the paper trail will surface malicious reporting, unsuspend the targeted person and instead suspend the participants in the wrongful suspension.
That sounds an awful lot like WoW's system, which gets abused all the time. If you provide people with a way to punish other people, they will maliciously use it. You'll also find that bots makers are very creative and will just get around your regex script by changing what they say. It's a never ending game of whack-a-mole. If you really want to stop this problem, there has only ever been one solution, to stop the demand.