Yoshi literally made an open comment about hoping the website doesn't crash. https://www.twitch.tv/videos/2099153074?t=01h07m10s

SE has proven to us expansion after expansion that this is the amount they want to invest in their website and if you STILL bought the game from the SE site, you voted with your wallet that the customer experience you received there was acceptable enough for them to still earn your sale.

If you make it, see you again in 2 years for 8.0s exact same scenario, for now continue being loud, angry and accomplishing nothing because the only mechanism for change at the SE level (separate from FFXIV btw) is to vote with your wallet.