When I was younger almost every DM I encountered outright refused to allow drow player characters on account of their perception residing somewhere between 'generic monster faction' and 'too cartoonishly evil to be conducive to storytelling" (tieflings too, for that matter). That's changed a lot recently within D&D, but the broader pop culture representation really hasn't.

I don't even consider the ancestral Duskwights whose sins the current generations are being punished for to be indefensible; I certainly wouldn't want to leave my comfy cave to answer to despotic ghosts with unknowable morals interpreted exclusively (and fallibly) by their choice of hereditary rulers and a tendency to hand down capital punishment at the crack of a nut, but they have been steadily walking back the Elementals' more extreme tendencies since ARR. Given that Gridania vs. Duskwights and Keepers is one of the few remaining cultural divisions in Eorzea, I do think it's at least distinctly possible that Gridania will extend an olive branch somewhere down the line and we'll finally get a decent glance into Duskwight culture, it's just a matter of how many more years it will take.